Episode 46: Can Voice AI Save the Hotel Industry? cover art

Episode 46: Can Voice AI Save the Hotel Industry?

Episode 46: Can Voice AI Save the Hotel Industry?

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 What if you never had to hear "please hold" ever again when you call a hotel or resort? In this episode of Funded, Now What?!, host Andrew Lee Miller (@growthexpertz) sits down with Jonathan Lei, the founder of withQ. Jonathan is on a mission to make hotel phone calls efficient, profitable, and most importantly instant. By deploying the world's most sophisticated voice AI for hospitality, withQ is helping hotels capture missed bookings and provide a "white glove" guest experience that scales without increasing headcount. What You’ll Learn in This Episode: The Hospitality Gap: Why traditional hotels are losing millions in missed calls and how AI bridges that gap 24/7. Selling ROI: Why B2B products that 5x revenue are the only products worth building in 2026. The Accountability Layer: How withQ uses a dedicated QA team to ensure their AI never hallucinates on a guest call. The "Famous" Strategy: Andrew’s plan to move withQ from a hidden gem to the industry standard for hospitality tech. Featured Guest: Jonathan Lei Jonathan is the founder and CEO of withQ. Based in the heart of the tech world, he has built a team dedicated to transforming how the hospitality industry interacts with its guests through seamless, revenue-generating Voice AI. Connect with Jonathan: LinkedIn Profile | X (Twitter) Learn more: https://withqconcierge.com/ 00:00 Introduction and Guest Credibility 01:18 What is withQ and Its Vision 02:14 The Evolution from Pizza to Hospitality AI 02:59 Industry Challenges: Staffing and Guest Experience 03:49 Training AI on Real Customer Calls 05:27 Tech Differentiation and Industry Trends 06:51 Proprietary Data and Continuous Improvement 07:48 Rapid Prototyping and Customer Feedback 08:49 Enhancing Guest Experience and Revenue 09:12 Fundraising Insights and Lessons Learned 10:49 Team and Leadership in Fundraising 12:45 Marketing Strategy and Digital Channels 15:48 Pre-Launch Marketing and Market Education 17:35 Future Marketing Challenges and SEO 19:25 GEO and Content Strategy for Visibility 20:36 Innovative Marketing Experiments 23:14 Market Positioning and Competitive Edge 24:05 Live Demo of AI Call in Action 26:23 Upsell Opportunities and Revenue Boost 28:08 Cost Savings and Revenue Impact 29:01 Pricing Model and ROI Focus 29:48 Final Thoughts and Closing Remarks 30:55 POD OUTRO.mp4 Learn more about your ad choices. Visit megaphone.fm/adchoices
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