When it comes to conflict at work and in your team, do you fight? Do you flee? Or do you freeze? There’s something about conflict that taps into that primal part of us.

In this episode, listener ‘M’, is a manager with a problem. They have two team members in conflict and it’s causing problems in the wider team.

Listen as Hayley takes M through a step-by-step conflict resolution technique that she has taught many managers, and that she even used herself when she was a manager.

By the end of the episode, you’ll have a step-by-step guide to resolve conflict productively.

Hayley uses her skills and expertise as a psychologist, coach, management trainer, and former people manager herself, to help managers like you.

She has worked with thousands of managers over almost 30 years and the tips and ideas she shares will help you the way they’ve helped others. The aim of this podcast is to do exactly what it says… to help you manage with confidence.

Do let us know what you think of this episode and don’t forget to rate, review, and follow so that other managers can benefit too. You can also email any questions to the podcast at halopsychpod@gmail.com

Useful links:

• ⁠⁠Hayley’s HALO Psychology website⁠⁠, featuring 200 free articles, ebooks and other resources.

• ⁠⁠Subscribe to Hayley’s fortnightly newsletter⁠⁠ with lots of practical tools, tips and downloads to help managers like you.

• Join 42,000 other people and follow Hayley on⁠⁠ LinkedIn⁠⁠

• Follow the podcast Instagram⁠⁠ @managewithconfidence⁠⁠ and follow Hayley⁠⁠ @haypsych⁠⁠

This season of Manage with Confidence is brought to you by HALO Psychology.

It has been produced by ⁠⁠Mauro Kenji Serra⁠⁠, ⁠⁠ Kenji Productions⁠⁠.