How One Plumbing Company Cut Its Payment Cycle from 60 Days to 4

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How One Plumbing Company Cut Its Payment Cycle from 60 Days to 4

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Lucas and Luna explore how a mid-sized plumbing contractor in Phoenix used a combination of instant invoice presentment, credit card surcharging, and a flat-fee lockbox to shrink its average payment cycle from 58 days to just 4 — without factoring or taking on debt. They walk through the specific mechanics: an automated portal that sent invoices via text with a pay button, a 3% convenience fee that 70% of customers willingly paid, and a daily sweep from a PO box into a money market account. The episode also touches on the tradeoffs — including a 2.8% drag on revenue from card fees — and how the company used the freed-up cash to self-fund a fleet expansion. A focused case study in rethinking receivables infrastructure for service-based businesses. #Plumbing #Phoenix #CashFlow #Receivables #InvoicePresentment #CreditCardSurcharging #Lockbox #PaymentCycle #ServiceBusiness #WorkingCapital #Business #Finance #SmallBusiness #FexingoBusiness #BusinessPodcast #CashFlowConversations #B2BPayments #PaymentAcceleration Keep every episode free: buymeacoffee.com/fexingo

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