Define and Deliver Exceptional Customer Service cover art

Define and Deliver Exceptional Customer Service

Proven Strategies to Maximize Your Profits

Preview

Audible Standard 30-day free trial

Try Standard free
Select 1 audiobook a month from our entire collection.
Listen to your selected audiobooks as long as you're a member.
Get unlimited access to bingeable podcasts.
Standard auto renews for £5.99 a month after 30 days. Cancel anytime.

Define and Deliver Exceptional Customer Service

By: Dr. Kelly Henry
Narrated by: Millian Quinteros
Try Standard free

£5.99 a month after 30 days. Cancel anytime.

Buy Now for £9.71

Buy Now for £9.71

About this listen

Why do small businesses have such a difficult time surviving and thriving?

Three of the top four reasons for small business failure are the business ran out of cash, didn't have the right team, and were outcompeted. What do these three reasons have in common? They are all directly related to customer service.

This book is not just about customer service. This is a book about success! It's about how to run and sustain a successful business. This book is not only for the companies that are struggling and are on the brink of closing; it is also for the successful companies that are doing well but could be doing even better.

It doesn't matter the business size or type because treating customers should be the same for every business. It should be exceptional.

©2020 Dr. Kelly Henry (P)2020 Dr. Kelly Henry
Consumer Behavior & Market Research Education Management Management & Leadership Marketing & Sales Business Marketing Customer Service Leadership
No reviews yet