Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to basket failed.
Please try again later
Add to wishlist failed.
Please try again later
Remove from wishlist failed.
Please try again later
Adding to library failed
Please try again
Follow podcast failed
Unfollow podcast failed
Get 30 days of Standard free
£5.99/mo after trial. Cancel monthly.
Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic
Narrated by:
Dr. Tony Alessandra
Buy Now for £2.94
-
Narrated by:
-
Dr. Tony Alessandra
-
By:
-
Shep Hyken
Summary
Dr. Tony Alessandra Interviews Shep Hyken on Moments of Magic.
Shep Hyken believes that if you just work to satisfy customers, you are just average and in danger of losing your customers. Shep discusses the importance of speed in customer service; it's the difference between good service and incredibly great service. Consistency of your customer service effort is crucial to creating moments of magic for your customers.
©1996 Dr. Tony Alessandra (P)2006 Dr. Tony Alessandra
adbl_web_anon_alc_button_suppression_c
No reviews yet