011 Empathy at Work: Hidden Pressures of Product and Design
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011 Empathy at Work: Hidden Pressures of Product and Design
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Product and design teams talk a lot about empathy for users, but what about empathy for each other? J and Metsy explore the moments that first taught them empathy mattered more than skill, then connect those lessons to the daily partnership between product and design. They unpack the hidden pressures both roles carry, why playbooks are often “always in progress,” and how curiosity, positive energy, and small systems can build trust. The result: better collaboration, better outcomes, and less burnout.
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