384: Should Coaches Ever Give Refunds? Updated Episode
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384: Should Coaches Ever Give Refunds? Updated Episode
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Summary
Find the FULL TRANSCRIPT for this episode at ProsperousCoach.com/384.
Is there ever a time when a coach gives a client a refund?
YES, and that is guided by your integrity.
Strengthen the intuitive feelings that tell you when something is amiss in your coaching relationships such as
· Weak or breached boundaries
· Repetitive communication challenges
These things can be repaired if both you and your client are willing, which are great learning opportunities. Or, it might become clear there’s not a good fit between you and your client.
It’s always YOUR CHOICE if and how you give a refund. We’ll dig into that and more in this episode.
If you haven’t heard it already, I recommend that you listen to Episode 376 called When Coaching Clients Ask for Refunds it’s a Symptom. Find that at ProsperousCoach.com/376.
That episode covers how to proactively PREVENT the likelihood of clients asking for a refund by setting your business up in a professional way.