91: How Jade bought and saved a struggling gym
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91: How Jade bought and saved a struggling gym
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Summary
Dan chats with Jade Webb. Jade was already a successful business owner prior to purchasing a gym. She shares the process of buying a business, from initial negotiations, through to a complete business overhaul.
5 things you'll learn:
- How Jade went from mechanical business owner to gym owner.
- Why she bought a gym, not built one from scratch.
- What due diligence she did and what she missed.
- How she completely rebuilt culture and customer experience after a chaotic first 30 days.
- The KPI changes and why experience has driven her growth and retention.
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