#93 Being a Service Agent can be better we will show you how

Failed to add items

Sorry, we are unable to add the item because your shopping cart is already at capacity.

Please try again later

Please try again later

Please try again later

Please try again

Listen for free

View show details

The conversation continues with those crazy people guys, Brian and Ted from 5th Talent. In part two they discuss:

The methodology to getting the human to human challenge right
It's not the ping pong table, pizza party or even higher wages so what is it?
What makes a person want to flip burgers for less money rather than work in the contact center

And much more

Learn more about Brian: https://www.linkedin.com/in/briankearney-meaningfulwork/

Learn more about Ted: https://www.linkedin.com/in/tnardin/

No reviews yet