Account Management Leadership (with Special Guest Brooke Feldman)
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Account Management Leadership (with Special Guest Brooke Feldman)
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In this episode, we explore concepts of leading an Account Management team with Brooke Feldman, SVP Operations and Client Success at Arrive, a global provider of parking and city management solutions. We discuss:
- Biggest mindset shifts to move to leadership
- Qualities to look for when hiring account managers
- Creating confidence within the team
- Balancing revenue andr relationship pressures
- Operating cadence
- And more!
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