[Alumni Voices] Francisco Carrasco - Vice President of Sales at FXAIR

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[Alumni Voices] Francisco Carrasco - Vice President of Sales at FXAIR

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Francisco Carrasco, Vice President of Sales at FXAIR and proud SF State alumnus, shares how a foundation in hospitality led to success in luxury aviation. From internships at Four Seasons and Ritz-Carlton to leading client relationships in private aviation, Francisco reflects on the lessons that shaped his mindset, leadership, and lifelong commitment to service excellence.

📌 Key Takeaways:

Francisco’s journey shows that opportunities open doors, but it is the intern’s initiative and follow-through that truly determines success.
His broad exposure to multiple hotel departments taught him that diverse operational experience builds confidence and deepens understanding of how a hotel really works.
He emphasizes that mastering the basics is essential, because strong fundamentals in operations provide the foundation for long-term career growth in any sector.
His transition from hotels to private aviation reinforced that service recovery and human connection matter everywhere, whether solving a guest issue or managing a disrupted flight.
Francisco’s career demonstrates that hospitality skills are highly transferable, enabling professionals to thrive well beyond hotels while still serving people at the highest level.

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