[Alumni Voices] Jeanne Hizon - Director of Sales at the Kimpton Hotel Enzo cover art

[Alumni Voices] Jeanne Hizon - Director of Sales at the Kimpton Hotel Enzo

[Alumni Voices] Jeanne Hizon - Director of Sales at the Kimpton Hotel Enzo

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Summary

In this episode of Alumni Voices, I talk with Jeanne Hizon, Director of Sales at the Kimpton Hotel Enso in San Francisco. Jeanne shares how curiosity, relationship-building, and adaptability helped her turn early frontline jobs into a thriving career in hotel sales — and why networking remains her superpower.

📌 Key Takeaways:•

  • Curiosity opens doors – Jeanne’s journey began by simply asking hotel guests how they got into the business.
  • Learning by doing builds confidence – Working in hospitality while studying at SFSU let her immediately apply what she was learning in class.
  • Sales needs a spotlight – She reminds students that sales is a powerful, people-driven path within hospitality often overlooked in internships.
  • Tech can’t replace human connection – Tools like Amadeus and Salesforce help, but empathy and authentic service define success.
  • Networking never stops – Jeanne believes staying connected and giving back are the keys to long-term career growth.
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