Andy Prisco | Founder of Jumpstart Mastery | De-Escalation, Self-Regulation, and What Really Works When Emotions Run Hot
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Andy shows how deliberately “starting with V” helps you regulate your own reaction while lowering the other person’s defensiveness. His agreement-first phrasing (“It sounds like…” or “I hear you…”) opens space to reframe the issue and steer someone toward safer behavior with concise suggestions and clear prompts.Andy applies these ideas to litigation, where aggressive opposing counsel and discovery fights can easily trigger anger. He breaks down how outrage disrupts judgment, why self-regulation is built through repetition, and how leading with validation often produces steadier interactions and better outcomes.
https://perkinscoie.com/insights/publication/settlement-counsel-services
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