Apprentices in action: what we found on the inspection of the National Grid under the renewed inspection framework

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Apprentices in action: what we found on the inspection of the National Grid under the renewed inspection framework

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We spoke to Dan Tingle from the National Grid about how he found the recent inspection under the renewed framework, Joel Dalhouse the lead inspector, and Denise Olander, Ofsted's Deputy Director of post-16 education, training and skills. Cait Mellow Hello everybody, and welcome to another episode of Ofsted Talks, the Ofsted podcast. I'm hosting the podcast this time. My name is Cait Mellow and I'm the Head of Engagement at Ofsted. I'm here today with Denise Olander, who is Ofsted's Deputy Director for FE, Dan Tingle, who's the Head of Development Programmes at the National Grid and Joel Dalhouse, His Majesty's Inspector from the West Midlands FE team. As we've recorded this, we've published reports for about 150 inspections so far under the renewed inspection framework, but let's focus on one in particular. We inspected the National Grid recently. So, Joel, you were the lead inspector. What sort of things did we look at? Joel Dalhouse So, we looked at apprenticeships and we were looking at, especially from a distribution point of view. It's something that there isn't much of in the country, electrical distribution, the apprenticeships organisations that offer that. So, we had a look at that. Cait Mellow Okay, so what sort of things do you look at when you're looking at an apprenticeship inspection? Do you talk to apprentices? Joel Dalhouse Yes, that's quite an important part of our activities, is really trying to understand their experiences. We try to get underneath whether they are developing that knowledge, those skills and those behaviours that would help them to be very successful in the career that they've chosen. Cait Mellow Dan, what did you notice? What sort of experience was it? Dan Tingle It was interesting really because we were inspected against the old framework for another part of our business in July and then inspected in December on the new toolkit. I think that the new toolkit has similarities to the old framework, but there's a much bigger focus on making sure that we're supporting learners that have barriers to learning. Cait Mellow So inclusion is a big part of the new framework. How does that look on inspection? Dan Tingle It's a challenge. It's a challenge because it's first to understand what you mean by inclusion, what you mean by barriers to learning. I think the first thing is for organisations and providers to consider that and what comes into the scope of that. One of the things that we found is having really good data to be able to identify those learners. And then you can really dig into what that means and what supports available at each opportunity. Cait Mellow Denise, what do you think a look into inclusion on an FE inspection? Denise Olander So I think Dan's right, we've always looked at those with SEND and those who have particular barriers to learning. So that was very much a focus under the education inspection framework. But under the renewed framework, we now have inclusion as a whole evaluation area, which we've never had before. So we are, we're grading inclusion as a whole new evaluation area. And within that, it covers a wide range of learners and apprentices. So the toolkit is what we use to identify the criteria and the standards in which we judge the provider against. So we collect evidence against the criteria in the toolkit. And once we've collected that evidence, We then use the picture that we formed through evidence collection against the criteria in our handbook. So we hope that most providers will be at least at the expected standard. It's a really high bar. It's providers doing exactly what we would expect them to do using taxpayers money. and making sure that learners, and in this case apprentices, are receiving high quality education and training. In the inclusion evaluation area, we identify learners with SEND, those who are vulnerable. Quite often that's because of the financial situation that they find themselves in. Maybe they're from low-income families. And then there's a wide range of other factors which could mean that an apprentice or a learner have some barriers to learning, things such as known to social justice, known or previously known to social services, mental health issues. Cait Mellow Help me understand this, Dan. So the National Grid are an employer and a provider. How does that work? Dan Tingle It’s a challenge. At the National Grid, we offer apprenticeships in a range of areas. It may be some really technical, bespoke niche skills that we have into deliver what we do as an organisation, or it may be some of the more support function type roles that we have in the organisation, maybe like a finance role. We will use training providers where they have the expertise, but in areas where we are the experts, and typically that's in sort of high voltage electricity, then we will be the training provider for those programs. And it's a really good model that we've got in place now. So for our transmission business that we have, ...

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