• 268 | From Ancient Trade Routes to Modern Supply Chains: Inside Global Wealth, Local Impact with Stephanie Forbes
    Apr 23 2026
    In this episode, the host Catherine Lam sits down with Stephanie Forbes, founder and CEO of The Forbes Group. Stephanie is an internationally recognized expert in supply chain strategy and operational resilience. To explore her groundbreaking new book, Global Wealth, Local Impact. From the gladiators of the Roman Coliseum to the East India Company, from the Silk Road to the Strait of Hormuz, Stephanie reveals how the invisible machinery of global trade has always shaped local lives, and why understanding that history is the ultimate playbook for navigating today's volatile world economy. This episode is part history, part world affairs, part leadership guide. It will change how you see every product and every business decision. Key Insights You'll Learn · Supply Chains Are as Old as Civilization: From Caesar's gladiator games to the Silk Road to the East India Company, the mechanics of global trade, logistics corridors, currency exchange, quality control, insurance, letters of credit, have been evolving and compounding for over two thousand years. · The East India Company Changed Everything: At its peak, it controlled two-thirds of world trade. It created the modern company, shared ownership, and insurance. It also shows what happens when one company controls too much. · The Silk Road Was the World's First Trust Economy: It ran for over 1,300 years. Merchants used early credit systems and reputation to do business. Think of it as the first five-star review system. · Trust and Reputation Are Still the Foundation of Commerce: From Silk Road merchants to Facebook Marketplace sellers, the rules haven't changed. People do business with those they trust. Stephanie's book dedicates an entire chapter to this truth — and why trust remains the single most important asset in any business relationship. · The Strait of Hormuz Is a Global Pressure Point Right Now: About 20% of the world's energy passes through it. Any disruption hits fuel, shipping, food, and whole economies. Geopolitics and supply chains are connected. · Disruption Is the New Normal — Build for Resilience: Big unexpected events happen more often now. Leaders need backup plans. They need multiple suppliers. The question isn't whether something goes wrong, it's how fast you can adapt. · Critical Minerals Are the New Geopolitical Battleground: Lithium, cobalt, potash, and other critical minerals are redefining global power dynamics. Who controls these resources controls leverage over the infrastructure of the modern economy, from electric vehicles to defense systems. · History's Lessons Are the Best Strategic Playbook: Every challenge facing supply chain leaders today, monopoly risk, geopolitical disruption, infrastructure bottlenecks, trust breakdowns, has a historical precedent. Stephanie's book connects the dots between ancient trade systems and modern business strategy in a way that is both illuminating and immediately actionable. Global Wealth, Local Impact is a rare book that makes the complex feel personal and the historical feel urgent. Whether you're a supply chain professional, a business leader, or simply someone trying to make sense of why the world feels increasingly unstable, this book will give you the context, the language, and the framework to lead with confidence. 🌐 Official Podcast Title From Ancient Trade Routes to Modern Supply Chains: Inside Global Wealth, Local Impact 🔗 Where to Find Our Guest What Stephanie is Promoting: Global Wealth, Local Impact (Book) https://globalwealthlocalimpact.com Book available at: Amazon | Indigo | Barnes & Noble | globalwealthlocalimpact.com LinkedIn: https://www.linkedin.com/in/calgaryforbes/ 👤 Guest Bio – Stephanie Forbes Stephanie Forbes is the founder and CEO of The Forbes Group. She has 25+ years of experience in global supply chain strategy. Her book draws on thousands of years of trade history. It covers everything from Roman logistics to the East India Company. Stephanie is a speaker, thought leader, and hands-on expert. She brings together history, global insight, and real-world experience.
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    31 mins
  • 267 | Success Circles: How Peers Propel You Forward
    Apr 16 2026
    Success Circles: How Peers Propel You Forward In this solo episode, the host makes a compelling case for one of the most undervalued assets in any professional's career: a strong peer group. While mentorship gets most of the attention, it's your peers — the people who are in the trenches alongside you — who challenge your thinking, push you to grow, and give you a space to work through your toughest decisions. Drawing from his own inner circle of trusted peers, the host breaks down exactly what makes a peer relationship real, why they become harder to find as you advance, and the specific qualities to look for — and watch out for — when building your own success circle. Key Insights You'll Learn · Peers and Mentors Are Both Essential — But Different: Mentors guide you from experience above. Peers walk beside you. Both are critical to long-term success, but the peer relationship offers something a mentor cannot: mutual accountability, equal exchange, and a space where nobody has positional power over the other. · Finding Real Peers Gets Harder as You Advance: The more senior you become, the smaller the pool of people who can truly meet you where you are. This is one of the most significant — and least talked about — challenges of career growth. Start building your peer network now. · A True Peer Relationship Is Never One-Sided: Both parties must contribute. If one person is always leaning on the other, always extracting value without reciprocating, it's not a peer relationship — it's a drain. Equal investment over time is non-negotiable. · Eliminate Ulterior Motives Immediately: Real peer relationships have no hidden agendas. The moment someone wants to recruit you, use you for access, or leverage the relationship for personal gain, the dynamic is corrupted. Recognizing this early saves years of misplaced trust. · Power Imbalance Kills the Relationship: If one person holds influence, authority, or leverage over the other, genuine conversation becomes impossible. True peers must be able to speak freely, share ideas openly, and trust that nothing will be used against them. · Mutual Respect Is the Foundation — Not Optional: There must be warmth, not friction, between real peers. Mocking, condescension, or subtle disrespect — even in small doses — erodes the relationship. Respect is the minimum requirement, not a bonus. · Look for Curiosity, Not Just Expertise: The best peer relationships aren't built on who knows the most — they're built on who is actively engaged with the world. A curious peer who researches, asks questions, and challenges their own conclusions is worth more than an expert who stopped learning. · Safe to Be Wrong — That's Where Trust Lives: Real peers let you make mistakes. They don't hold past statements over you or weaponize what you said in a vulnerable moment. The ability to think out loud, float wild ideas, and work through messy thoughts without judgment is what makes the relationship transformational. · Competitive With the World, Not With Each Other: Great peers want to win — but they want you to win too. Even when you're going after the same opportunity, a true peer competes hard and fairly, never sabotages, and celebrates your success as genuinely as their own. · When You Find the Right Peer — Protect It: Real peer alignment is rare. Not every person you meet will mesh with you across every area of life and work. But when you find someone who does — who energizes you, challenges you, and has your back — that is golden. Invest in it. You will spend much of your career searching for true peers — and that search is worth every effort. When you find the right people, everything accelerates: your thinking sharpens, your confidence grows, and the path forward becomes clearer. Keep searching. Keep showing up. Your success circle is out there. 🌐 Official Podcast Title Success Circles: How Peers Propel You Forward TRANSCRIPTION Episode: Success Circles – How Peers Propel You Forward Podcast: Art of Consulting Podcast (AOCP) Duration: ~21 minutes ================================================================================ [00:00 - 01:00] Today I want to talk about the difference between peers and mentors. We've talked about mentors in a previous episode — mentorship is a really critical part of being successful in the consulting world, and honestly in any endeavor. Having some sort of mentor, somebody who has been down the road before you, who has a bit more experience or wisdom in an area that you can leverage — that's really important. But the other critical part of being successful is having a strong peer group. When we talk about a strong peer group — peers you can rely on — this might be one of the biggest challenges you'll face for the rest of your ...
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    15 mins
  • 266 | Push or Pull - What Drives Your Success
    Apr 9 2026

    Push or Pull: What Drives Your Success

    In this solo episode, the host dives into one of the most powerful dynamics in human performance and leadership—the difference between being pushed and being pulled toward success. Through vivid real-life stories, including an elite high school athlete who broke a national record that stood for over 21 years, and a reflection on Deion Sanders' relentless pull as a leader, the host unpacks what it truly means to be a 'puller'—and why understanding this dynamic can transform how you lead, grow, and protect yourself and the people you care about.

    Key Insights You'll Learn

    · Push vs. Pull Defined: Being pushed means being coerced, encouraged, or pressured by an external force. Being pulled means being drawn forward by someone or something so compelling that you choose to keep up—or get left behind.

    · The Athlete Who Pushed Back: A standout young athlete named Vance broke the U.S. 300-meter hurdle record—a mark that stood for over two decades—and exemplified what intrinsic drive looks like. His story illustrates that truly great performers aren't pushed; they pull themselves.

    · Deion Sanders as the Ultimate Puller: The host uses Deion Sanders as the defining example of a 'puller'—someone who moves so fast and with such energy that those around him face a clear choice: match the pace or fall behind. His presence doesn't push; it magnetizes.

    · The Jet Stream Analogy: Like an airplane catching the jet stream at 30,000 feet, getting into the flow of a true puller accelerates your progress dramatically. Fighting it—or getting into the wrong stream—costs enormous energy and takes you off course.

    · You Have the Capacity to Be a Puller: The host challenges listeners to see themselves as potential pullers in their own domain. When you're genuinely motivated and excellent at something, you naturally draw others along—not through force, but through momentum.

    · Be Intentional About Who You Let Into Your Slipstream: As you grow more successful, more people will want to be pulled by your momentum. Be selective. Those who hold you back or drag against your direction will slow your progress and drain your energy.

    · Be Equally Aware of Whose Stream You Enter: Not all jet streams go where you want to go. Evaluate the direction, values, and destination of any group, organization, or leader you align with—before you get swept along in a current that contradicts who you are.

    · Beware of Manipulation Disguised as a Pull: Some people exploit talented individuals—especially young athletes, performers, and creatives—not to lift them up but to extract value for themselves. Recognizing the difference between a genuine puller and a manipulator is a critical life skill.

    · Protect the Young and Talented People Around You: Parents, mentors, and leaders have a responsibility to guard those with gifts from those who would exploit them. Knowing who's pulling your child—or your protégé—and in what direction, is part of the job.

    The most successful people in any field aren't being pushed—they're being pulled by something greater than themselves, and in turn, they pull others along. Know whose stream you're in, be intentional about who you let into yours, and make sure the direction is somewhere worth going.

    Push or Pull: What Drives Your Success

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    13 mins
  • 265 | Energized By Design - Managing Yourself Through Self Awareness
    Apr 2 2026

    Energized by Design: Managing Your Energy Through Self-Awareness

    In this solo episode, the host explores the powerful concept of the ambivert—someone who blends both introverted and extroverted tendencies—and makes the case that understanding your personal energy type is one of the highest-leverage investments you can make in your performance and well-being. Rather than getting stuck on labels, this episode challenges you to go deeper: identify where and how you truly recharge, protect that energy with intention, and design a life that works with your nature—not against it.

    Key Insights You'll Learn

    · Introducing the Ambivert: Not everyone fits neatly into introvert or extrovert categories. Ambiverts sit in the middle, drawing energy from both people and solitude depending on context—and understanding this spectrum is the starting point for better energy management.

    · How Introverts and Extroverts Recharge Differently: Extroverts gain energy from being around others; introverts restore themselves through solitude. Knowing which end of the spectrum you lean toward—and when—is foundational to sustainable performance.

    · It's Not Just Who—It's Which People: For extroverts, being around people isn't always recharging. The quality and compatibility of the people around you matters enormously. Find the individuals who genuinely energize you and prioritize those connections.

    · Recognize What Drains You: Pay close attention to the content you consume, the environments you spend time in, and the people in your orbit. If something consistently depletes your energy—whether it's certain TV shows, specific social dynamics, or particular interactions—acknowledge it and reduce your exposure.

    · Labels Are a Starting Point, Not the Destination: Whether you're an introvert, extrovert, or ambivert matters far less than knowing specifically what restores your energy. Use the label as a doorway, not a box.

    · Many Introverts 'Perform' Extroversion at Work: In professional settings, many introverts present as extroverts out of necessity. This performance has a real energy cost—one that demands intentional and protected recovery time.

    · Protect Your Recovery Window After High-Drain Events: After conferences, large gatherings, or emotionally demanding days, guard your schedule. Stacking more social commitments on top of a depleted state only prolongs your recovery and diminishes your effectiveness.

    · Design Your Environment for Energy: Proactively design your days, weeks, and environment to maximize what restores you—and minimize what drains you. This is the difference between surviving each week and thriving through it.

    Energy is your ultimate performance asset. When you stop managing your schedule alone and start managing your energy with the same intentionality, everything changes—how you show up, how you connect, and how sustainably you lead.

    🌐 Official Podcast Title

    Energized by Design: Managing Your Energy Through Self-Awareness

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    12 mins
  • 264 | Own Your Calendar, Own Your Day
    Mar 26 2026

    Own Your Calendar: Own Your Day

    In this solo episode, the host tackles one of the most overlooked yet critical skills for professionals at every level—calendar management. Inspired by a real-life experience with a seasoned consultant who repeatedly canceled meetings due to scheduling conflicts, this episode delivers practical, actionable strategies for owning your time, protecting your energy, and showing up consistently for the people and commitments that matter most.

    Key Insights You'll Learn

    · The Wake-Up Call: A consultant with over 20 years of experience kept canceling meetings at the last minute—proof that poor calendar management isn't just a beginner's problem.

    · Your Time Is Your Currency: Time is your most valuable, non-renewable resource. Once a moment passes, it's gone—treat it with the same discipline you'd apply to managing money.

    · Use One Consistent Calendar Tool: Whether it's Outlook or Google Calendar, commit to one platform. Integrate all areas of your life—work, family, personal appointments—into a single, unified view.

    · Color Code for Clarity: Assign colors to different clients, projects, or life categories so you can instantly see how your time is allocated at a glance.

    · Block Personal Time and Use Privacy Settings: Protecting personal appointments is non-negotiable. Use the 'private' setting so others see you're unavailable—without revealing what you're doing.

    · Master Time Zone Management: If you work across multiple time zones, always confirm the time zone when scheduling. Be particularly alert during daylight saving changes—some regions (like Arizona) don't observe DST at all.

    · Keep Tasks Out of Your Calendar: Your calendar is for appointments and time blocks—not tasks. Use a dedicated to-do list for action items and set reminders separately.

    · Book Time with Yourself for Deep Work: Block focused work sessions on your calendar just as you would any meeting. Over time, you'll calibrate exactly how long tasks take and refine your blocks accordingly.

    · The Sunday Preview Habit: Review your upcoming week every Sunday. Knowing your first meeting Monday—and every key commitment for the week—eliminates surprises and sets you up for a strong start.

    · Never Double-Book: Avoid trying to be in two places at once. When conflicts arise, communicate proactively with all parties so nothing falls through the cracks.

    · Your Brain Is Not a Storage Device: The human brain isn't built to reliably hold schedules. Offload everything into your calendar—what gets captured gets done.

    Your calendar is the blueprint of your life. When you own it with intention and discipline, you reclaim your time, your focus, and your ability to show up fully—for your clients, your team, and yourself.

    Own Your Calendar: Own Your Day

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    17 mins
  • 263 | The Preemptive Edge - Gaining a Strategic Advantage by Acting Early and Wisely
    Nov 27 2025
    00;00;00;01 - 00;00;31;05 Andy Hey, everybody, today I want to talk about the things we can do and decisions we can make ahead of time before something becomes an issue. Recently, most of us know about the government shutdown that had recently occurred. This is being recorded, November 24th, so of 2025. So anybody who wasn't aware of it in the US, the government had shut down, which was affecting air traffic because the air traffic controllers, some of them were having difficulty getting to work and some of them were being overworked because the government wasn't funded and they weren't getting paid. 00;00;31;05 - 00;00;47;13 Andy So I had to travel during that week. And what happened was I was I knew I would be able to get out of my home airport in Phoenix, of course, if the flight gets delayed. I just got home so it wasn't as big of a deal, but if I was going to my destination, I had to connect to get home. 00;00;47;13 - 00;01;10;21 Andy I couldn't get a direct flight, so I knew already I had to connect through another airport, which was a was another challenge. And of course, the whole network of of flights were being affected. So what I ended up doing was I postponed that trip because my feeling really was that once I get on that plane out of Phoenix, I had no control over when I could get back. 00;01;10;23 - 00;01;32;18 Andy I knew I had a flight booked to come home and you know, that was scheduled to come home, but I didn't know if that flight was going to be there. And and during the time when I was supposed to return home, there's about 10% of the flights they were expecting to be affected in the US. So there was a high potential that I was I was going to have an issue with my flight getting home. 00;01;32;18 - 00;02;08;08 Andy So really what I looked at was, you know what decisions can I make today to affect or put myself in a place where I'm not negatively affected by decisions that are out of my control? And so that's what I did. I just rescheduled my my trip to that client and, and, going in the future. But when I looked at, you know, look, talked about this, I thought about other sort of decisions that we make where they are one off things where we can make a choice and look at, you know, what decision can I make today where it's something that's not out of my control, but there's also much of our lives are spent 00;02;08;08 - 00;02;34;01 Andy dealing with things that have already occurred and where especially there's possibly high stress. And I go back. I recorded an episode way, way, way, way back. It was episode number nine. So this goes back to early in the Art of consulting days, one of the first episodes. So and in that episode, I talk about a lot of stress, especially when your subconscious is working on things as you sleep. 00;02;34;02 - 00;02;50;13 Andy This is one reason why we wake up at 3:00 or 3 a.m., and we have a hard time going back to bed, is because our subconscious is really working on the issues that are unresolved, and in that episode, I talk about some ways to deal with that. A couple of ways. You know, I recommend going back and listening to it. 00;02;50;13 - 00;03;14;03 Andy You can hear how young my voice might sound back then, and hopefully it sounds young. But anyways, one of the things is to immediately get up and write down all the things that are that you know are on your mind that are causing stress, and then immediately identify which ones are connected because. And then identify a step that you're going to make today to deal with that. 00;03;14;03 - 00;03;33;22 Andy One of the approaches to that is because often we can we can do things that will affect multiple areas in our lives. So and, you know, in that episode, I talk about the fact that if we don't do it, it's okay, because tomorrow morning we'll just wake up at 3 a.m. and our subconscious will remind us that we still have an outstanding task to do. 00;03;33;22 - 00;03;58;19 Andy So it'll our body and our brain will just keep reminding us until we we hopefully ultimately deal with it. But one of the things I wanted to talk about was being more proactive or preemptive on issues, especially when issues become a problem. So when we're notified of a problem that we're experiencing and, you know, we none of us get through life without major problems, it does not happen. 00;03;58;19 - 00;04;18;01 Andy You know, when we have those moments in our lives where everything is going good and things feel great and we're high, you know, we're on top of the world. Enjoy it. Because that does not happen. All the time. We're always going to have some issue and, you know, some issues are going to pop up at some point in time. 00;04;18;01 - 00;04;35;10 Andy We all have to deal with it. That's just part of being a human being. And normally those issues will be, you know, I kind of thought of a few different categories. You know, one, of course, is health. You know, when we have either a ...
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    17 mins
  • 262 | More Than Compliance - How Confidentiality Serves Us
    Nov 20 2025
    The Art of Consulting Podcast – Episode Transcript Hosts: Andy Fry & Cat Lam Episode Topic: Non-Disclosure Agreements and the Power of Keeping Information Confidential [00:00 – Intro Music] Andy Fry & Cat Lam (together): Welcome to the Art of Consulting Podcast with Andy Fry and Cat Lam. We are seasoned IT consultants, CPAs, and professional-development connoisseurs. Each episode we bring you an inspiring message to help you discover that X-factor as a professional in your field so you can gain the success you know you deserve in your career and in your life. [00:15] Andy Fry: Hey everybody, today I want to talk about non-disclosure agreements and keeping information close to our chest. One of the things that, as a consultant, you've either already signed or you will sign—especially if you're new to consulting—is a non-disclosure agreement, or what's commonly called an NDA. It really is a confidentiality agreement that says you're not going to share information that is not already public with people who shouldn't have it. Publicly traded companies require this because if you have access to their financials, or you're in meetings where they're about to disclose material non-public information, you possess something valuable. If you start talking to other people, sharing that privately, or—worse—publicly, you can be sued, fired, or face a whole range of consequences depending on the severity. Most NDAs are signed purely for protection; you sign it, you agree not to share, and most of us never have to worry about it day-to-day. But the broader concept of confidentiality is absolutely critical in consulting—and, honestly, in our personal lives too. [01:10] The number-one reason it matters? We're trying to prove we're trustworthy. Trust is a huge thing for me. I even wrote a book called The Trust Paradigm (there are actually three books with that title, but mine's the one with Andy Fry on the cover). I wrote it because I wanted to figure out: What is trust? How do you build it? How do you measure it? As consultants, we prove trustworthiness through integrity—making sure the information we hear isn't used for our own benefit. "Our own benefit" can be financial (classic corporate espionage—yes, it happens at the corporate level too, not just governments). Or, more commonly, it's the ego boost of feeling important because we "know something" and get to tell it. [02:05] I've always treated any confidentiality agreement as lifelong. I have clients I haven't worked with in years. The information I learned back then—probably all public by now—but there could still be context, reasons behind decisions, who said what about letting someone go or selling a division… I view that NDA as in perpetuity. I'm never going to talk about it. I recommend everyone adopt that mindset. I actually had a client bring me into a highly sensitive project with only a handful of people in the loop. They told me point-blank: "We're bringing you in because you've proven in the past you don't share things you hear." They still made me sign another NDA. I signed it and said, "Just so you know—when I sign this, I treat it as forever." [03:00] Organizations can and do test for leaks. At high-clearance levels it's obvious, but even regular companies sometimes plant slightly different versions of the same information to see who's talking. So ask yourself with every piece of information: Is this my story to tell? I once had a family member share something very personal that was happening with my immediate family—me, my wife, and our two kids. It wasn't their story. I told them, "That wasn't yours to tell." It hurt because it showed a lack of boundary awareness. [03:45 – Personal story – Calgary street encounter] I was walking in Calgary for a client, and a friend's wife comes out of an apartment building that definitely wasn't where they lived. Eyes got big, I nodded, kept walking. I spent the next week wondering, "Do I tell my friend?" A week later he called laughing: "Hey, I heard you ran into [wife's name]. She was visiting a friend who lives there and couldn't remember your name in the moment." We both laughed—she thought I kept walking because I suspected something, and I kept walking because I didn't want to accidentally say the wrong thing. Moral: We often don't have the full picture. [04:40] As consultants we're paid for what we know. Having "extra" information can make us feel powerful, special, in the know. But watch high-performing executives in a room—they speak very little. Top performers are extremely discreet about what they share and with whom. That's the behavior we want to model. [05:10 – Early-career story – drinks with another consultant] Over 25 years ago I was out for drinks. Another consultant bragged they'd just signed a big staff-augmentation deal with a health authority that was actually going to replace a bunch of internal employees. I had a close friend who worked there. I was ...
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    17 mins
  • 261 | Why We Should Assume Someone Is Always Recording
    Nov 13 2025

    Why We Should Assume Someone Is Always Recording

    In this solo episode, Andy Fry reflects on how everyday behavior—inside and outside the workplace—shapes our personal brand and professional reputation. Through personal stories and relatable lessons, he reminds listeners that in today's world of smartphones and social media, every action could be on record.

    Andy shares an eye-opening story about visiting a college track team whose coach insisted her athletes greet everyone politely because "you never know who you're talking to." That lesson sparked a deeper conversation about professionalism, reputation, and emotional control—especially when stress, anger, or frustration threaten to take over.

    💡 Key Takeaways
    • Professionalism never turns off: Your personal and professional conduct are one and the same.

    • Every interaction matters: Treat people kindly—you never know who's watching or recording.

    • Control the triggers: Catch negative emotions early and reset before reacting.

    • Grace and forgiveness: If you make a mistake, own it, apologize, and move forward.

    • Stop glorifying others' failures: Resist the online culture of finding joy in others' missteps.

    Andy closes with a reminder to lead by example, forgive quickly, and always put your best self forward—on and off camera.

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    15 mins