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CTP (S4E156) Thirty-Three Minutes On Hold For Nothing
Exploring more of the fascinating intersection of Activism, Community Engagement, Faith / Religion, Human Nature, Politics, Social Issues, and beyond - all in Biblical perspective
We vent about the state of customer service in America after hitting a wall on a serious security concern and getting trapped in a support system built to stall. We also lay out a frightening product safety issue at home and why it feels like companies and lawyers only act after someone gets hurt.
• a mislabelled video exclusive and why we leave it as is
• reporting a major security hole and getting bounced between people who cannot escalate
• the 33-minute hold problem and the “call back later” non-solution
• an example of helpful retail support and why it stands out
• a gas stove safety hazard that can release gas too easily
• frustration with product liability help that shows up only after major harm
• why speaking up matters when companies ignore foreseeable risk
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