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Changing The Industry Podcast

Changing The Industry Podcast

By: David Roman & Lucas Underwood
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About this listen

This podcast is dedicated to changing the automotive industry for the better, one conversation at a time. Whether you're a technician, vendor, business owner, or car enthusiast, we hope to inspire you to improve for your customers, your careers, your businesses, and your families.© 2023 Changing The Industry Podcast Economics Management Management & Leadership
Episodes
  • Episode 262 - When Generations Collide - Growing an Auto Shop with Family Values With Matt Clarke
    Mar 30 2026

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026

    Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
    Click here to schedule a free demo: https://info.shop-ware.com/profitability


    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

    Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

    Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.

    Simplify payments. Streamline operations. Check out 360payments.com today!


    In this episode, Lucas and David are joined by Matt Clarke of Clark Automotive. Matt shares his journey back to his family's auto repair business, emphasizing the importance of refining operations and focusing on delivering high-quality service rather than chasing high car counts. The group discusses the evolving role of business coaching and training, including the value of accountability partners and the need to adapt to new technology in the industry.

    00:00 Trade Show Costs Are Ridiculous

    03:47 Union Inefficiency and Consequences

    09:13 "Prioritizing Quality Over Quantity"

    11:58 "Evolving Business Learning Challenges"

    14:35 "Epiphany in Management Training"

    18:14 "Refining Craft, Scaling Doubts"

    22:03 Choosing the Right Coach

    24:48 "Struggling with Accountability"

    28:06 "Unexpected Family Connections"

    33:15 "AI-Generated Estimate Dispute"

    37:26 "Balancing AI and Personal Touch"

    39:32 "Fitness, Gear, AI, and Darkness"

    44:37 "Unfiltered Critique of a Guru"

    45:20 "Mastery vs. Fake Expertise"

    48:44 "Adapting Teaching to Audience"

    54:39 "EV Market Resistance Analyzed"

    56:42 "Building Growth and Connections"

    58:38 "Vespa Culture: New York Only"

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    1 hr and 2 mins
  • Episode 261 - Navigating Grief, Taxes, and Machine Shop Dreams in the Auto Repair Industry With David Veldman
    Mar 23 2026

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026

    Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
    Click here to schedule a free demo: https://info.shop-ware.com/profitability


    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

    Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

    Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.

    Simplify payments. Streamline operations. Check out 360payments.com today!


    In this episode, Lucas and David are joined by David Veldman, who shares his personal journey coping with the recent loss of his father and its impact on his direction and motivation in the automotive repair business. The conversation explores how major life events, such as grief or health struggles, can affect business owners, especially those without strong support systems or sustainable operations. David Roman provides a contrasting perspective, emphasizing the importance of shifting focus toward the next generation and building a business that can survive without constant owner involvement.

    00:00 "Grieving Without a Rudder"

    10:05 "Finding Aim Through Adversity"

    12:08 "Finding Direction and Motivation"

    17:14 "Dad's Varied Career Path"

    24:37 Machine Shop Succession Challenges

    30:13 "The Box That Changed Me"

    34:50 Efficient Flywheel Machining Strategy

    39:58 "Importance of Knowledge and Processes"

    47:09 "Pay Taxes Like an Employee"

    51:14 "Tax Payment Delays Explained"

    57:40 "Sad Start, Weird Ending"

    01:03:03 Lakeside Anniversary Offer

    01:04:49 "Possible Marijuana Overdose"

    Show More Show Less
    1 hr and 10 mins
  • Episode 260 - Navigating Family Legacy and Change in the Automotive Business With Jackie & Darryl Beech
    Mar 16 2026

    Don't get to the end of this year wishing you had taken action to change your business and your life.
    Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

    Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026

    Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
    Click here to schedule a free demo: https://info.shop-ware.com/profitability


    Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
    Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

    Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

    Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.

    Simplify payments. Streamline operations. Check out 360payments.com today!


    In this episode, Lucas and David are joined by Darryl and Jackie Beech to explore the dynamics of running and transitioning a family-owned automotive business. Darryl reflects on the importance of having strong business processes and work-life balance, sharing his motivation to set Jackie up for long-term success as she steps into a larger leadership role. Jackie opens up about the challenges—and privileges—of carrying forward her father's legacy, focusing on the value of maintaining strong customer relationships while preparing for inevitable changes.

    00:00 "Doubting His Radio Future"

    04:40 "Family, Loss, and Betrayal"

    08:19 "Mismanagement and Lack of Structure"

    10:42 "Shopware's Lifesaving Support"

    14:53 Forensic Analysis in Auto Failures

    18:21 "Tailored Vehicle Maintenance Advice"

    21:31 Transitioning Business Leadership and Operations

    23:38 "Balancing Business and Social Hurdles"

    28:52 "Senior Tech Rejects Management Training"

    31:54 "Saving a Family Legacy"

    35:02 Navigating Tough Clients Effectively

    38:49 "Embracing Leadership Humility"

    40:32 "Early Career Diversification Needed"

    44:45 "Growth Through Decisions and Challenges"

    48:08 Managing Stress and Support Systems

    49:55 "Overcoming Recession and Struggle"

    53:34 "Navigating Family Life and Struggles"

    56:48 "Childhood Memories: The Good Side"

    Show More Show Less
    1 hr and 3 mins
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