Lessons from major disaster management for organisations who are addressing a crisis.

Angela Devlan is a crisis management expert, founder and CEO of Meridian Ventures, and Co-Founder and COO of Novera Sports Agency,

In this episode of the Abeceder podcast The Independent Minds Angela and host Michael Millward discuss how disaster managers communicate key information to the front-line workers and the lessons that any manager can learn from their approach.

They discuss

• The importance of having a plan for the crisis and training your team in how to implement that plan.
• The role a leader plays in crisis management.
• Applying humanity to the way the plan is implemented
• Honesty and transparency in communications
• Acknowledging that some people are affected personally by the crisis

This podcast is essential listening for anyone who wants to understand how to communicate with their team during a crisis so that the team stay focused on completing the crisis plan.

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