• Celebrating Pride Month in Healthcare | Erin Zell
    Jun 29 2026

    Pride Month serves as a powerful reminder of the importance of inclusion and sensitivity in healthcare practices. As healthcare professionals, we have a responsibility to understand and support individuals from the LGBTQ+ community, ensuring that they feel seen, heard, and respected in every interaction.

    This episode aims to share insights from a recent discussion about how we can enhance our practices to be more inclusive and aware, particularly during Pride Month.

    Pride Month is a time to celebrate the LGBTQ+ community and reflect on the progress that has been made over the years, as well as the work that still needs to be done. As one of our speakers noted, Pride is not just about celebration; it’s also a reminder of the struggles faced by those who came before us and the ongoing need for advocacy in many cultures and countries where safety and acceptance are still not guaranteed. This awareness is crucial for healthcare providers who aim to offer person-centered care.


    Key Takeaways
    Creating an inclusive healthcare environment is an ongoing journey that requires commitment, awareness, and education. As we celebrate Pride Month, let’s focus on:
    - Using inclusive language and practices that respect individual identities.
    - Building our toolkit for sensitive practice and encouraging open communication.
    - Seeking continuous feedback to improve our approaches and ensure they meet the needs of our diverse patient population.

    By committing to these practices, we can create a supportive environment for all patients and honor the spirit of Pride Month every day of the year.

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    21 mins
  • Navigating Australia's Support at Home Reforms: Challenges and Opportunities
    Jun 17 2026

    In this episode, Scott Lynch (Community Therapy's Founder and Managing Director) and Jacinta Cunningham (AHPRA registered Occupational Therapist, and Learning & Development Lead at Community Therapy) discuss the recent reforms in Australia's aged care funding, focusing on the Support at Home and Home Modifications schemes. They explore challenges, opportunities, and future directions for allied health professionals and care partners navigating this complex landscape.

    The Support at Home program represents a significant shift in aged care funding, especially with the introduction of the AT and home modifications budget. Unlike previous systems that required older adults to save toward equipment or modifications, this new scheme provides a dedicated budget, streamlining access to essential supports.


    Timestamps

    00:00 Introduction to Support at Home and AT Home Mods Budget
    01:33 Challenges and Improvements in the AT Home Mods Scheme
    06:10 Navigating Early Days of Aged Care Reform
    11:17 Concerns Over Capped Prices for Modifications
    16:32 The Role of Advocacy in Aged Care
    19:35 Understanding the Restorative Care Pathway
    26:25 Streamlining Aged Care Services
    28:01 Implications of Mandatory Price Caps
    34:06 Survival Advice for Aged Care Managers

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    38 mins
  • Aged Care & NDIS Update (03/03/2025)
    Mar 3 2025

    Welcome to the Aged Care & NDIS Update!

    This edition covers:

    • NDIS – are NDIS reports actually being read?
    • Aged Care Act – updates have been released by the Department
    • Aged Care Worker Screening – proposed changes

    For more details, check out our LinkedIn newsletter.

    Want to know more about Community Therapy?

    • Allied Health 👉 We provide allied health services on the Central Coast and Hunter of NSW across the Aged Care, NDIA and Hospital at Home sectors - Make a referral
    • Manual Handling 👉 We are experts in manual handling training and have industry leading online modules - Learn more

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    7 mins
  • Aged Care & NDIS Update (06/01/2025)
    Jan 10 2025

    Welcome to the Aged Care & NDIS Update! In this episode, Scott Lynch dives into the latest in Aged Care and NDIS, including:

    • Wage increases for aged care workers.
    • Extra funding for CHSP meal providers.
    • Ongoing efforts to combat NDIS fraud.
    • Updates to the NDIS Board and Advisory Council.

    Stay up to date with the key news and insights impacting the sector. For more details, check out our LinkedIn newsletter and learn how our manual handling training courses can support your organisation.

    LinkedIn Newsletter - https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7164123058020999168

    Online Manual Handling Training - https://www.communitytherapy.com.au/courses/manual-handling-training/

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    5 mins
  • NDIS Pricing and Advertising
    Dec 30 2024

    In this episode of the Community Therapy Podcast, Scott Lynch discusses recent developments in the NDIS and Aged Care sectors, focusing on NDIS pricing reforms led by IHACPA and the ACCC's warnings regarding misleading advertising practices. The episode aims to provide listeners with concise updates on industry news and highlights the importance of pricing parity and ethical advertising in supporting participants effectively.

    Takeaways

    • NDIS pricing is currently managed by the NDIA.
    • IHACPA is tasked with exploring future NDIS pricing reforms.
    • Pricing harmonization is crucial for workforce stability.
    • Misleading advertising can harm NDIS participants.
    • ACCC is actively investigating problematic advertising practices.
    • Community Therapy offers valuable online training courses - learn more here

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    8 mins
  • About Scott Lynch
    Sep 1 2024

    Welcome to the first LIVE in-person episode of the Community Therapy Podcast! In this episode we have somewhat of a role-reversal. Scott Lynch (Founder and Managing Director) is interviewed by Harry Keating, who works in the communications and marketing team at Community Therapy.

    Together they discuss Scott’s career as a Physiotherapist and explore how Community Therapy came to be. Scott shares some of his key learnings as the business evolved, and how those learnings apply to our personal lives.

    We hope you find this chat valuable and entertaining!

    Timestamps
    (0:00) Intro
    (1:16) University Days and Getting Into Physiotherapy
    (6:03) Scott's Early Career as a Physio and Working With Older Adults
    (9:20) The Inspiration for Starting Community Therapy
    (16:40) Evolving and Building a Multidisciplinary Team
    (19:52) Scott’s Most Valuable Lessons. Personal Development, Meditation and Wellbeing
    (26:37) Stress Management in Healthcare
    (32:07) Narrative Based Medicine and Motivational Interviewing
    (36:52) The Future of Community Therapy and Healthcare

    Links
    Community Therapy Website
    Community Therapy Facebook
    Community Therapy Instagram
    Community Therapy LinkedIn
    Community Therapy YouTube
    Scott's LinkedIn
    Harry's LinkedIn

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    43 mins
  • HEAL Urgent Care | Tim Stewart
    May 3 2024

    In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Tim Stewart (CEO & Medical Director of HEAL Urgent Care).

    HEAL is a walk-in urgent care clinic for non-life-threatening injuries and illnesses, with the goal of providing excellent care for patients while easing the burden on public emergency departments. Scott and Tim discuss how HEAL Urgent Care was built from the ground up - from ideation to the first week of operation.

    We hope you find this insightful and inspiring!

    Resources
    HEAL Urgent Care Website
    HEAL Urgent Care Facebook
    HEAL Urgent Care Instagram
    HEAL Urgent Care LinkedIn
    Tim's LinkedIn

    Community Therapy Website
    Community Therapy YouTube
    Community Therapy Facebook
    Community Therapy LinkedIn
    Scott's LinkedIn

    Takeaways

    • HEAL aims to bridge the gap between general practice and the hospital, providing an alternative for patients who don't need hospital-level care.
    • Prioritising an excellent consumer experience leads to better health and business outcomes.
    • The clinic offers a comprehensive range of services, including X-rays, pathology, wound repair, fracture management, and more.

    Timestamps
    (0:00) Intro and Tim’s Background
    (4:15) The Journey of Setting Up HEAL Urgent Care
    (14:46) Importance of Innovation and Consumer Experience
    (24:58) The Scope of Care at HEAL
    (35:14) Medicare Urgent Care Clinics and HEAL’s Relationship With The Public Sector
    (41:33) Challenges and Opportunities for HEAL
    (49:52) Final Thoughts and The Future

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    52 mins
  • Navigating In-Home Aged Care Reform | Lorraine Poulos
    Mar 28 2024

    In this episode, Scott Lynch (Managing Director of Community Therapy) speaks with Lorraine Poulos (Managing Director of Lorraine Poulos and Associates).

    Together they discuss all things in-home aged care reform. It’s a sector undergoing constant change and review, and many providers feel overwhelmed and uncertain of what the future may look like.

    In this episode, Scott and Lorraine discuss the reform pathways and explore strategies providers can utilise to best navigate the opportunities and risks that are likely to arise as the sector evolves.

    We hope you find this conversation useful and informative!

    Resources
    LPA & Associates Website
    Lorraine’s LinkedIn

    Community Therapy Website
    YouTube
    Facebook
    LinkedIn
    Scott's LinkedIn

    Takeaways

    • The in-home aged care sector is undergoing constant change and reform, which presents challenges for providers.
    • Seeking help and support from experts can provide valuable guidance and insights for navigating the complexities of the aged care landscape.
    • Despite the challenges, opportunities for innovation and in the sector will arise as reforms are implemented.

    Timestamps
    (0:00) Introduction
    (1:10) Summary of In-Home Aged Care Reform
    (5:21) The Challenge of Uncertainty for Providers
    (11:48) Opportunities and Risks for Providers
    (18:44) Importance of Care Management
    (24:58) How Funding Models are Evolving
    (37:15) Getting Answers and Future Readiness
    (42:02) Stages of Choice, Resilience and Seeking Help

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    50 mins