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Crisis What Crisis with Andy Coulson

Crisis What Crisis with Andy Coulson

By: Andy Coulson
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Hard-earned lessons from people who've faced the worst and come back stronger. Hosted by Andy Coulson. Follow for weekly insights into the art of the rebuild. Crisis What Crisis? is powered by Kingsley Napley — the lawyers you want in your corner when the pressure is on. Visit kingsleynapley.co.ukCopyright Andy Coulson Hygiene & Healthy Living Personal Development Personal Success Psychology Psychology & Mental Health Social Sciences
Episodes
  • JEREMY HUNT: Frontline politics is poisonous and I'll never go back

    JEREMY HUNT: Frontline politics is poisonous and I'll never go back
    Jun 16 2026
    In October 2022, the British economy was in freefall. Liz Truss's mini-budget had sent the pound into a nosedive, mortgage rates were climbing at a terrifying speed, and the IMF had issued a public warning to the government to reverse course. It was, by any measure, a national crisis.Into that emergency stepped Sir Jeremy Hunt who, over a single weekend, dismantled almost the entirety of the economic programme he'd inherited.But that was just the latest chapter in a political career defined again and again by an extraordinary capacity to absorb difficulty and get on with the job. All while managing a private grief that would have broken most people in any role, let alone one of the most demanding in the country. The loss of his father, mother, and brother, all lost to cancer.His new book, Can We Be Rich Again? The Surprising Potential of Britain's Economy, is an act of deliberate optimism in a country that has largely forgotten how to be optimistic. Sir Jeremy Hunt joins Andy Coulson for a conversation about loss, resilience, reputation, and what it really takes to keep your nerve when everything is falling apart.POWERED BY KINGSLEY NAPLEYI know what it is to have the right legal support around you when facing a crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters, and build real resilience when the pressure is on.This episode is powered by Kingsley Napley. Visit www.kingsleynapley.co.uk for more details.FOUR LESSONS FROM JEREMY:Start a business in your 20s if you possibly can. You've got no mortgage, no kids, no dependents – it doesn't matter if things go wrong, and you'll learn more from failure than you ever will from success.You can cope with one thing going wrong. It's when two or three things go wrong at once that life gets really hard – so close down the smaller crisis as fast as you can, even if that means caving in.The most important thing any leader can build is a team that will tell you when you're wrong. If people are afraid to speak truth to power, you will make bad decisions.Grief gives you something a successful career can't: a sense of what actually matters.CHAPTERS03:34 – Why naive goals are sometimes the most powerful ones05:20 – His father's greatest lesson07:50 – The tragedy his family never spoke about10:35 – What unconditional belief from a parent actually does to a child13:37 – Why failure in your 20s is an asset, not a setback17:07 – Why business and politics require completely different skills22:11 – Starting a business with your best friend26:43 – The junior doctors dispute30:09 – How to survive being the most unpopular politician in the country33:01 – Losing his brother Charlie: what grief teaches you that success never can36:56 – Walking into the eye of the storm as Chancellor40:59 – How to restore trust when trust is the only thing that matters44:20 – Why knowing who you are is the foundation of every crisis skill worth having44:59 – Why Britain thinks far worse of itself than the rest of the world doesBUY JEREMY'S BOOKCan We Be Rich Again? The Surprising Potential of Britain's Economy – pick up a copy here: https://shorturl.at/DfIZaFOLLOW JEREMY HUNTInstagram – https://www.instagram.com/jeremyhuntmp/TikTok – https://www.tiktok.com/@jeremyrshuntmpX – https://x.com/Jeremy_HuntLinkedIn – https://www.linkedin.com/in/jeremyhuntuk/FOLLOW CRISIS WHAT CRISIS?Instagram – www.instagram.com/crisiswhatcrisispodcastTikTok – www.tiktok.com/@crisispodThis was a Crisis What Crisis Production – Rex Fisher (producer), Ioana Barbu (studio manager), James Quinn (research), Johnny Seifert (audio), Jasper Cullen (video)
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    48 mins
  • LESSONS ON CONTROL: How to manage a crisis

    LESSONS ON CONTROL: How to manage a crisis
    Jun 9 2026

    What is the single most important concept in crisis management? Andy Coulson believes it's control — a lesson he first learned sitting on a plastic mattress in a Glasgow police cell, with nothing to focus on but his own breathing.

    In this special compilation episode, he revisits four past guests who each arrived at the same conclusion through very different routes.

    POWERED BY KINGSLEY NAPLEY

    I know what it is to have the right legal support around you when facing crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters, and build real resilience when the pressure is on. This episode is powered by Kingsley Napley. Visit www.kingsleynapley.co.uk for more details.

    FEATURING

    Ryan Holiday — bestselling author of The Obstacle is the Way and The Daily Stoic, on why Stoicism is history's greatest crisis management framework, and the remarkable story of Admiral James Stockdale tapping Epictetus through a prison wall in Vietnam.

    Alix Popham — former Welsh international rugby player, diagnosed with early-onset dementia and probable CTE, on how the athlete's instinct for discipline becomes a survival strategy when the stakes are as high as they get.

    Natasha Silver Bell — international model turned recovery coach, on the moment she stopped blaming her external circumstances and took control of her internal state.

    Cally Beaton — comedian, writer, and former Viacom CBS executive, on surrender, mayhem, and why she refuses to call herself a stoic — despite sounding exactly like one.

    Control the controllables. It sounds simple. It isn't. But as every guest in this episode shows, it is learnable — and it might just be the most important lesson crisis has to offer.

    FULL EPISODES:

    Ryan Holiday: https://podcasts.apple.com/gb/podcast/crisis-what-crisis-with-andy-coulson/id1517015748?i=1000755722247

    Alix Popham: https://podcasts.apple.com/gb/podcast/crisis-what-crisis-with-andy-coulson/id1517015748?i=1000712166764

    Natasha Silver Bell: https://podcasts.apple.com/gb/podcast/crisis-what-crisis-with-andy-coulson/id1517015748?i=1000722574377

    Cally Beaton: https://podcasts.apple.com/gb/podcast/crisis-what-crisis-with-andy-coulson/id1517015748?i=1000717250391

    FOLLOW THE GUESTS:

    Ryan Holiday: https://www.instagram.com/ryanholiday/

    Alix Popham: https://www.instagram.com/alix_popham/

    Natasha Silver Bell: https://www.instagram.com/natashasilverbell/

    Cally Beaton: https://www.instagram.com/callybeatoncomedian/
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    18 mins
  • HOMESERVE FOUNDER: Going from broke to billions | Sir Richard Harpin

    HOMESERVE FOUNDER: Going from broke to billions | Sir Richard Harpin
    Jun 2 2026
    Sir Richard Harpin wanted to be an entrepreneur since before he knew the word. He sold conkers in the playground, bred and sold rabbits in his garden, ran a tuck shop from his school locker, and by 15 was bunking off chemistry to cash cheques with the bank manager.In this special episode of Crisis What Crisis – recorded in front of a live audience at the Walbrook Club in the City of London – Andy sits down with the founder of HomeServe, the company Richard built over 30 years and sold in 2023 for £4.1 billion. Richard was knighted in the 2024 New Year Honours. His Sunday Times bestselling book, How to Make a Billion in Nine Steps, is out now.This episode is for anyone who has ever wanted to start something, scale something, or is simply looking for guidance on how to manage the day-to-day crises of running a business.POWERED BY KINGSLEY NAPLEYI know what it is to have the right legal support around you when facing crisis. Kingsley Napley are the kind of lawyers I wish more people knew about – there to help you make the right decisions, protect what matters, and build real resilience when the pressure is on. This episode is powered by Kingsley Napley. Visit www.kingsleynapley.co.uk for more details.FIVE BUSINESS LESSONS FROM SIR RICHARD HARPIN1) Copy. Richard didn't invent the HomeServe model – he openly admits that he copied it (and then did it better). If someone else is doing it and it works, the risk is lower. 2) Prove the model before you scale it. HomeServe burned through half a million pounds trying to grow a loss-making business. With modern technology, Richard says, you really don't have to do that.3) The best time to build is when conditions are hardest. Comfortable conditions produce cautious thinking. The best businesses are built with their backs against the wall.4) Admitting the mistake is often the fastest route out of it. Richard told the stock market he'd wasted £130 million, wrote off the assets, and said sorry. The share price went up £250 million the same day. The market doesn't punish honesty. It punishes opacity.5) Not taking a risk is itself a risk. Staying still has a cost that compounds invisibly. The test isn't whether the risk is scary. It's whether you can live with not taking it.CHAPTERS04:52 – Why Richard wanted to be an entrepreneur 10:35 – His first businesses13:28 – What working at P&G taught him 19:22 – How HomeServe started 19:22 – Running out of money at Christmas 21:07 – Taking investment at the wrong terms 22:00 – The moment he nearly quit 23:00 – The £50 letter that saved the business 24:43 – The importance of copying 25:34 – Why he hired someone to replace himself 27:06 – Breaking America30:01 – The £100m mistake he made publicly 30:59 – How he structures his day 36:10 – Negotiating a £4.1bn exit 37:37 – What selling actually feels like 38:55 – Why he's still working 42:25 – His advice on AI and careers 44:46 – Starting over with nothingBUY SIR RICHARD'S BOOKHow to Make a Billion in Nine Steps – Sunday Times Bestseller https://www.amazon.co.uk/How-Make-Billion-Nine-Steps/dp/034944644XFOLLOW SIR RICHARD HARPINLinkedIn – https://www.linkedin.com/in/rharpin/ Instagram – https://www.instagram.com/richard_harpin/ TikTok – https://www.tiktok.com/@richard.harpinFOLLOW CRISIS WHAT CRISISInstagram – www.instagram.com/crisiswhatcrisispodcastTikTok – www.tiktok.com/@crisispodFOLLOW THE WALBROOK CLUBThis episode was recorded live at the Walbrook Club, London. Special thanks to Philip Palumbo and his team for hosting us.Instagram – https://www.instagram.com/thewalbrookclub/
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    46 mins
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