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Dental Unscripted | Getting into Ownership and Practice Management Insights

Dental Unscripted | Getting into Ownership and Practice Management Insights

By: Michael Dinsio & Paula Quinn | Dental industry coaches & Education leaders
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The dental practice ownership podcast for dentists ready to start, buy, or grow their dental business. Mike Dinsio, MBA and Paula Quinn, BSDH have joined forces. Now combining past shows from "Startup Unscripted" and "Dental Acquisition Unscripted" into one. They bring 30+ years of dental industry experience together with a modern approach to "the business of dentistry." Each episode features unscripted conversations with expert guest content. They share real life experiences, proven strategies, and actionable insights on dental practice ownership. Whether you're new to ownership, planning a dental startup, or navigating a practice acquisition—we've got you covered. CHANNEL TOPICS INCLUDE: ✓ How to start a dental practice from scratch ✓ Buying a dental practice: What you need to know ✓ Practice management hacks, tips, and tricks ✓ Dental marketing and SEO strategies that work ✓ Financial planning and profitability for practice owners ✓ Building and leading high-performing dental teams ✓ Industry trends: DSOs, technology, and the future of dentistry Next Level Consultants is Michael and Paula's consulting firm. Their approach to working with dentists? Customized strategies that are tailored to your unique market, team, and goals—no cookie-cutter packages. Visit: www.nxlevelconsultants.com/resources/podcast Join our growing community of dental practice owners and entrepreneurs. Watch LIVE on YouTube & ask questions directly. Subscribe on Apple or Spotify. New episodes weekly. No scripts. Just real talk about running a successful dental practice. Rate the show 5 stars and help other dentists discover us! ⭐⭐⭐⭐⭐Dental Unscripted® All Rights Reserved @2024 Economics Hygiene & Healthy Living Management Management & Leadership Physical Illness & Disease
Episodes
  • The Real Cost of Marketing for New Dental Patients in a Practice Startup (Most Get it Wrong)
    Jun 19 2026

    Most dental startups guess at their marketing budget and end up either starving for patients or wasting money. Guido Tebano of Market My Market breaks down real numbers for SEO, ads, and mailers.

    In this episode of the Marketing Series, Michael Dinsio and Paula Quinn sit down with Guido Tebano to answer the question every startup dentist asks: how much should you actually spend on marketing, and where should that money go? They cover the real difference between SEO and paid ads, how long a new dental website takes to start ranking, what a qualified implant lead actually costs, whether direct mail still works in 2026, and the calls to action that convert new patients on a website or mailer.

    • Why a marketing budget can’t be copied from another office
    • The real timeline for SEO and organic ranking Cost per lead and cost per patient, broken down by platform
    • Are dental directories like ZocDoc worth the markup
    • Do direct mail campaigns still work?
    • The five calls to action that actually convert new patients
    • General budget benchmarks for a dental startup by market type
    • Why the first 90 days matter most

    CHAPTER MARKERS

    0:00 Intro: budgeting for marketing
    1:04 Meet Guido Tebano
    2:13 Why budgets can’t be cookie cutter
    3:18 SEO vs paid ads timeline
    5:38 How long a website takes to rank
    8:23 Cost per new patient compared
    9:46 Are directories worth the markup
    11:24 Cost per implant lead and ROI
    13:00 Do mailers still work
    16:04 Why mailer messaging matters
    18:01 5 CTAs that convert patients
    21:35 Promotion vs production costs
    23:51 General budget benchmarks
    26:01 Spending your first $3,500/mo
    28:15 When to turn ads on
    29:35 Why your first 90 days matter

    Learn more about Guido Tebano and Market My Market at https://marketmymarket.com

    This episode is part of our Marketing Series for dental startups.
    Catch Part I, our episode on dental startup demographics, wherever you listen.


    Visit Our Podcast's Website:
    https://dentalunscripted.com
    Instagram: https://instagram.com/dentalunscripted
    Facebook: https://www.facebook.com/DentalUnscripted/

    Check out Next Level Consultants:
    https://nxlevelconsultants.com
    Check out Next Level Consultants for personalized dental practice consulting services

    Michael Dinsio, MBA

    Paula Quinn, BSDH


    Production by © Dental Unscripted 2026

    The content provided in this episode is for informational purposes only and does not constitute legal, financial, or tax advice. Always consult with a qualified professional regarding your specific situation.

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    31 mins
  • Should You Drop Dental Insurance and Go FFS? Our Answer Might Surprise You!
    Jun 12 2026

    In this episode, Michael Dinsio and Paula Quinn sit down with Stafani Sandoval, billing and credentialing expert at Next Level Consultants, to tackle the biggest question in the industry right now: "Should I drop my insurance?" They break down the massive differences between lease networks and direct contracts, when it is time to aggressively negotiate your fees, and why jumping out of network without a strategic plan can absolutely tank your dental practice revenue.


    What You'll Find Out:

    • Why you should never drop an insurance plan if your schedule isn't completely full
    • The 60% rule: How to know exactly when an insurance fee schedule becomes insulting
    • Why updating your UCR fees to the 90th percentile is critical before attempting dental insurance negotiation
    • The hidden financial dangers of DIY dental credentialing and submitting blind PPO applications
    • How to retain your patient base using in-house membership plans when transitioning to fee for service
    • The essential 90-day patient communication playbook for going out of network seamlessly

    Perfect for: Startup dentists, established practice owners, front office managers, and anyone focused on dental billing strategies, increasing profitability in dentistry, and mastering dental practice management.

    Special Guest on Today’s Show: Stefani brings years of specialized experience to the table as the Billing & Credentialing Lead and Front Office Coach at Next Level. She specializes in navigating archaic insurance algorithms, maximizing practice fee schedules, and guiding dental teams through safe, profitable out-of-network transitions without losing their patient base. Special Promotional Offer and Connect: https://nxlevelconsultants.com/dental-consulting/

    Key Takeaways:
    You no longer have to be a victim to stagnant insurance reimbursements.
    By fully updating your UCRs, mastering upfront patient communication, and strategically evaluating your clinical capacity, you can confidently take back control of your practice's financial future.
    Finally, a realistic and actionable roadmap to escape the PPO trap!

    Stay Connected to Get More Topics Covered by Dental Unscripted:
    dental insurance negotiation, fee for service dentistry, dropping PPOs, dental credentialing, dental billing, UCR fees, dental practice management, successful dental practice, dental consulting, buying a dental practice, running a dental practice, dental practice revenue, growing a dental practice, dental entrepreneurship, dental industry advice, dental solutions, profitability in dentistry, dental practice tips, how to run a dental practice, business of dentistry, out of network dentist

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    33 mins
  • What Your Dental Marketing Company Isn't Telling You About Demographics
    Jun 4 2026

    Most dental practice owners eventually hit a breaking point and ask the exact same question: "Should I drop my insurance?" But jumping straight out of network without a bulletproof strategy can absolutely tank your revenue. Michael Dinsio and Paula Quinn sit down with Stafani Sandoval, Billing and Credentialing Lead at Next Level Consultants, to explain the critical data and preparation needed before you ever send a termination letter. We reveal the exact framework top dental offices use to hold insurance companies accountable, update their UCRs, and successfully navigate the FFS (Fee-For-Service) transition.

    If you are starting up, growing a dental practice, or simply exhausted by stagnant insurance reimbursements dictating your dental practice profitability, this episode is exactly why we created Dental Unscripted. We partner with Stefani to get granular on what most doctors get wrong about dental insurance negotiation, DIY credentialing, and patient retention.

    WHAT YOU'LL LEARN IN THIS EPISODE
    → Why you should absolutely never drop an insurance plan if your schedule isn't completely full
    → How to leverage the "60% Rule" to know exactly when a fee schedule becomes insulting
    → Why updating your UCR fees to the 90th percentile is the mandatory first step before any negotiation
    → The hidden financial dangers of DIY dental credentialing and submitting blind PPO applications
    → The real difference between leased umbrella networks and direct contracts (and how to use them to your advantage)
    → How to retain your patient base using in-house membership plans when transitioning out of network
    → The essential 90-day patient communication playbook to prevent a mass exodus

    TIMESTAMPS
    0:00 Introduction: The biggest question in the dental industry—should I drop my insurance?
    2:15 The "Fill Up First" rule before changing your insurance capacity
    4:45 When and how often you should be negotiating your dental insurance fees
    8:30 Why your UCR fees must be updated to create negotiation leverage
    11:15 The 60% Rule: Knowing when to walk away from a bad contract
    14:20 Leased networks vs. direct contracts explained
    16:50 The massive mistakes doctors make with DIY dental credentialing
    21:30 The out-of-network playbook: Preparing your front office and your AR
    24:45 Retaining patients through communication and in-house membership plans
    28:10 Understanding the true marketing cost of dropping a PPO network

    ABOUT OUR GUEST Stefani Sandoval
    Billing & Credentialing Lead, Next Level Consultants Stefani brings years of specialized experience to the table, helping dental practice owners navigate archaic insurance algorithms. She specializes in maximizing practice fee schedules, restructuring network participation, and guiding dental teams through safe, profitable out-of-network transitions without losing their patient base.


    ABOUT YOUR HOSTS
    Michael Dinsio, MBA and Paula Quinn, BSDH are the founders of Next Level Consultants, the dental industry's leading advisory firm for practice startups, acquisitions, and ownership coaching. With 30+ years of combined experience and hundreds of successful practice launches, Mike and Paula bring unfiltered, real-world expertise to every episode of Dental Unscripted. Work with Mike and Paula: https://nxlevelconsultants.com/dental-consulting/dental-practice-management/

    Visit the show website: https://dentalunscripted.com

    RATE THE SHOW 🙏
    If this episode helped you, please leave a 5-star review on Apple Podcasts or Spotify. It takes 30 seconds and helps other dentists find the show.

    Apple Podcasts: https://podcasts.apple.com/us/podcast/dental-unscripted-getting-into-ownership-and-practice/id1776401263
    Spotify: https://open.spotify.com/show/3NhNbETQDWwe91935VG3T2
    Instagram: https://www.instagram.com/dentalunscripted/
    Facebook: https://www.facebook.com/nxlevelconsultants/

    PRODUCTION INFORMATION: © 2026 Dental Unscripted. All rights reserved. The content provided in this video is for informational purposes only and does not constitute legal, financial, or tax advice. Always consult with a qualified professional regarding your specific situation.

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    29 mins
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