Empathy Is Not Soft. It's a Damn Strategy. (with Dr. Melissa Robinson-Winemiller) cover art

Empathy Is Not Soft. It's a Damn Strategy. (with Dr. Melissa Robinson-Winemiller)

Empathy Is Not Soft. It's a Damn Strategy. (with Dr. Melissa Robinson-Winemiller)

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Empathy is the most overused word in leadership right now. Everyone says it. Almost nobody does it. This week, Des and Ashley sit down with Dr. Melissa Robinson-Winemiller , TEDx speaker, international bestselling author of The Empathic Leader, host of The Empathic Leader podcast, and the founder of EQ via Empathy. Two doctorates, an MBA, a master's in data analytics, and a personal story that turned losing a career into a mission. She came armed with research, receipts, and the data point that stopped Ashley mid-sentence: there are 43 distinct types of empathy — and most leaders are only using one of them (badly). This one isn't about feelings. It's about strategy. Get in. What You'll Learn The 43 types of empathy and why "feeling what someone feels" is only 1/43rd of it Why self-empathy is the foundation every leader skips (and the 35% leadership burnout rate it creates) Niceness vs. kindness why one is gift wrap and the other is the real work Dark empathy how psychopaths, narcissists, and Machiavellians use cognitive empathy as a manipulation tool (and how to spot it) Where the hiring process is the LEAST empathic experience companies offer Why performance reviews are quietly robbing your team of growth How to handle layoffs and terminations without leaving wreckage Whether AI has empathy (spoiler: no, and the new term we coined for what it does have) Where to Find Dr. Melissa LinkedIn: linkedin.com/in/dr-melissa-a-robinson-winemiller Book: The Empathic Leader — Amazon (paperback + Audible, narrated by Dr. Melissa herself) YouTube: @The.Empathic.Leader Podcast: The Empathic Leader Podcast (everywhere you listen)
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