Ep. 40: Taming the Four Horsemen: Communicating with Difficult People in Animal Welfare
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Ep. 40: Taming the Four Horsemen: Communicating with Difficult People in Animal Welfare
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About this listen
In this episode, I put on my therapist hat and tackle the complexities of communication in the animal care, rescue, welfare, and activism fields. Recognizing that interactions with colleagues, volunteers, and the public can often become challenging, I draw upon John Gottman's Four Horsemen of Communication. It's a framework originally designed for couples counseling, to illustrate universal communication pitfalls and provide strategies for improvement.
We'll explore:
- The importance of effective communication
- The four horsemen of communication adapted to animal work
- Strategies for dealing with the four horsemen
- Bonus communication tips
Got a suggestion for a future topic? Reach out to me: jen@jenblough.com.
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