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Everyday Practices Dental Podcast

Everyday Practices Dental Podcast

By: Regan Robertson & Dr. Chad Johnson
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About this listen

 Follow Regan Robertson, Chief Communications Officer for Productive Dentist Academy, and Sara Hansen, Sr. Marketing Advisor for Phoenix Dental Agency, as they deliver actionable insights and proven strategies for dental professionals. From marketing and brand differentiation to practice ownership, team building, patient experience, and leadership, get practical guidance you can immediately apply to help your practice grow and thrive.Copyright Productive Dentist Academy Economics Leadership Management Management & Leadership
Episodes
  • Why Closure Creates Loyalty (E.321)

    Why Closure Creates Loyalty (E.321)
    Mar 26 2026

    What happens after the appointment shapes what patients believe about your practice. In this episode, Regan Robertson and Sara Hansen break down how intentional follow-up builds trust, keeps treatment moving, and turns routine care into long-term loyalty.
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    37 mins
  • The Welcome Patients Never Forget (E.320)

    The Welcome Patients Never Forget (E.320)
    Mar 18 2026

    The patient experience does not begin in the chair. It begins the second someone walks through your door or hears your voice on the phone. In this episode, Sara Hansen, Regan Robertson, and Apryl Christian unpack how welcome, listening, and team connection shape the way patients feel before treatment ever begins.
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    44 mins
  • Why Old Patients Ghost You (E.319)

    Why Old Patients Ghost You (E.319)
    Mar 11 2026

    Old patients rarely disappear for no reason. In this episode, Sara Hansen and Regan Robertson unpack what ghosting actually means in dentistry, why trust breaks after the visit, and how better follow-up can recover treatment that is already sitting inside your practice.
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    36 mins
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