Health systems are entering a new frontier, one where innovation isn’t optional, and meaningful change requires creativity, flexibility, and the willingness to rethink how care is delivered. Across the country, forward-thinking organizations are experimenting, adapting, and building new models inside some of the most complex environments imaginable.

Join moderator Chrissy Farr, CEO, Second Opinion in conversations with Dr. Rima Shah, Chief Medical Officer of Ambulatory Care/Population Health, Corewell Health; Tom Jackiewicz, President, University of Chicago Health System; and Cadence’s Chief Medical Officer and host of Cadence Conversations, Dr. Eve Cunningham.

This conversation spotlights what that kind of leadership actually looks like on the ground and what others can learn from it:

• Build vs. buy: When it makes sense to develop in-house, and when partnering is the faster, more durable path
• The unglamorous work: What real clinical, technical, and operational infrastructure is required to support change at scale
• Change agents: Who inside health systems actually drives transformation and why influence often matters more than title
• Signal vs. noise: How to tell which organizations are truly evolving versus experimenting at the margins
• The road ahead: What the future of healthcare delivery looks like and how AI may expand, support, or reshape care models

Cadence was a sponsor of this conversation. Dr. Rima Shah is a partner of Cadence and not compensated for this podcast.

For more information on Cadence, visit

https://www.cadence.care/