🎁 Link to Enterprise Playbook 👉 https://go.n8n.io/n8n-enterprise-playbook

Most companies trying to roll out AI get stuck at five or ten workflows. Fullscript, a health tech company with over a thousand employees, built more than 1,500 in under a year (with over a hundred in production) and saved tens of thousands of hours doing it.

Sahar Rahmani is the Director of Internal AI at Fullscript. She walks through exactly how they went from engineering-bottlenecked automation requests to company-wide self-service AI adoption using n8n.

The conversation covers their hackathon launch strategy, the template library and global credentials trick that removed barriers for non-technical teams, and the highest-value workflows they built across sales, finance, legal, and customer support. If you're looking for a practical enterprise AI automation playbook, this is it.

Sahar also shares how they shifted their messaging from "AI first" to "people first, AI powered," and why that cultural reframe was the key to getting real buy-in across every department.

🎙 Chapters:
00:00 - Intro and Fullscript's AI results
02:12 - The state of automation before n8n
03:56 - Workshops, templates, and credentials
06:33 - Why the templates actually worked
09:44 - The company-wide AI hackathon
13:31 - Hackathon advice: start small
20:05 - Sales lead scoring automation
24:37 - ROI: tens of thousands of hours saved
27:20 - Finance invoice reconciliation
32:48 - The Director of Internal AI role
33:48 - Overcoming employee resistance to AI
38:00 - Customer support call automation
42:22 - Legal contract review with local AI
44:56 - Keeping momentum after launch
48:42 - Final advice and where to find Sahar

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