“The absence of intentionality is a recipe for resentment.”

This episode of How We Future features Erica Keswin, a longtime advocate for human-centered leadership and the author of Bring Your Human to Work, Rituals Roadmap, and The Retention Revolution. Lisa and Erica explore how leaders can intentionally design work environments that honor connection, dignity, and trust in an era defined by AI, hybrid work, and constant change.

Erica shares three strategies to improve human connection that, data shows, increases ROI, productivity, and morale.

In this episode, you’ll hear:

• How return to office policies may be working against an organization's best interest
• How clear protocols can dramatically improve trust and engagement
• Why connection, empathy, and dignity are measurable business advantages
• How trust determines whether employees embrace or resist AI and change

At a moment when many organizations are defaulting to control, compliance, or exhaustion, this conversation is a reminder that bringing your human to work may be the most future-ready move of all.

Links from the episode:

• Erica’s website
• Erica’s blog
• Erica on LinkedIn
• Bring Your Human to Work
• Rituals Roadmap
• The Retention Revolution
• EXTRA Commercial
• Thank You For Being Late by Thomas Friedman

Follow How We Future:

• Lisa Kay Solomon on LinkedIn
• @lisakaysolomon on Instagram
• @howwefuture on TikTok
• howwefuture.substack.com

Want to contact us? Email hello@howwefuture.com