Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• Google updates review guidelines.
• ChatGPT opens self-serve ad access in April.
• Google announces Search Live has launched globally.
• GBP performance metrics on Offer Posts.
• Ads are coming to Apple Maps.
• What should I know about AI review responses?
• Is there anything I can do if a fake listing I’ve reported keeps getting reinstated?
• How do I change my business name on my GBP without getting suspended?
• How do I enable Offer Posts if I don’t have the option to do so?
• Should I use AI phone assistants to handle calls?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• AI and Local SEO Webinar on March 4.
• Google Knowledge panel filled with AI driven services/GBPs.
• How do I reinstate a GBP that was voluntarily disabled by request?
• Google has stopped showing the opening date for a new business location on the GBP - is this a bug?
• What are some tips on how to film a video for verification?
• How should I manage a corporate Facebook account vs. the individual store location pages?
• What should I do if Google keeps asking for re-verification?
• Can I use my GBP to advertise for a new business?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com

Each week, Greg and Ben answer your questions on digital marketing for local businesses … local search engine optimization (SEO), Google Business Profile, social media, email marketing, websites, online advertising and more.

Updates and Questions

• Local Searches on Google Chrome on mobile are disappearing in the Personal Injury space.
• Purchases from Etsy can now be made directly from AI Mode.
• Google deprecates short names for GBP.
• You can access LocalU Nashville video content by paid subscription.
• LocalU in Dallas in October 2026.
• New “Insights” feature in GBP.
• Google Posts bug now fixed.
• Can “Popular times” apply to an SAB?
• Is Bing still worth optimising for?
• How do I verify my business if my lease doesn’t allow me to put up permanent signage?
• What is the most I can do to fully optimize my GBP?
• What would cause a listing to become unverified?

Links mentioned in this session are available on our website at https://localmarketinginstitute.com