In this episode Katie Wyatt interviews Dr. Daniel Eiferman about his forthcoming book Cut Open and how vulnerability, curiosity, and wise use of time build trust with patients and colleagues. They discuss recovering from complications, teaching insight, and practical communication techniques to improve care.

Dr. Eiferman shares surgical stories, leadership lessons, and advice for trainees on balancing personal priorities and giving discretionary effort to create high-performing teams.

Host Katie Wyatt interviews Anne Grill about the role of humility in healthcare and five practical ways clinicians can connect better with patients. Anne has been helping healthcare providers improve the way they connect for years and is an expert in the field.

They highlight concrete tactics like "tell me" statements, offering two-to-three clear options, verbalizing follow-up instructions, and involving medical assistants and family in feedback to build trust and improve care.

In this episode host Katie Wyatt interviews Liz Florentino, who recounts a post‑operative encounter she believes caused prolonged, disabling injuries and the long struggle for acknowledgement, care, and justice.

The conversation highlights practical lessons for clinicians—clear communication, informed consent, compassion, and patient-centered follow-up—and shows how one patient turned trauma into advocacy and recovery.