If you were served legal papers at work tomorrow, would you know who to call and what your rights are?

Dr. Anna Chacon welcomes Dr. Gita Pensa, an emergency physician who survived a devastating 12-year malpractice case that fundamentally changed how she practices and teaches medicine. What began as a seemingly routine patient encounter in 2006 evolved into two jury trials, an appellate reversal, and an exhausting journey through a system few physicians truly understand. How do you maintain clinical excellence when every decision feels like it might define your career? Dr. Pensa's transformation from isolated defendant to informed advocate offers critical lessons for physicians navigating today's complex medico-legal landscape.

The conversation explores essential realities physicians face: understanding liability in follow-up care, recognizing the difference between adverse outcomes and malpractice, navigating insurance company decisions, and managing the emotional toll of litigation. Dr. Pensa shares hard-won insights about state-specific legal climates, medical board investigations, the true timeline of legal proceedings, and why understanding the system you're operating in matters more than expecting fairness. This episode provides practical guidance on protecting your practice, your mental health, and your ability to provide excellent patient care when the stakes are highest.

Dr. Gita Pensa is an emergency physician and Adjunct Associate Professor in the Department of Emergency Medicine at Brown University's Warren Alpert School of Medicine, where she has practiced since 2001. A graduate of the University of Pennsylvania School of Medicine (1997), Dr. Pensa survived a 12-year malpractice case that transformed her into a physician defendant well-being coach and consultant. She formerly hosted AEM Early Access podcast and regularly contributes to Emergency Medicine Reviews and Perspectives (EM:RAP), co-hosting its UC Max program. Dr. Pensa's honors include the 2018 National Faculty Mentor of the Year award and RI ACEP's Special Service Recognition Award for courageous advocacy.

In This Episode:

• (0:22) The patient encounter that sparked a 12-year legal battle
• (5:07) Liability concerns around patient follow-up and system limitations
• (10:46) Understanding your malpractice insurance and coverage gaps
• (14:46) Why settlements don't mean what you think they mean
• (17:01) Surviving two trials and learning to navigate the legal system
• (20:19) Medical board investigations and credential disclosure requirements
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About the show: Welcome to Skin Deep, a podcast designed for dermatology professionals. Host Dr. Anna Chacon, a distinguished dermatologist and author, shares her unique experiences and offers valuable insights on the future of dermatology, including telemedicine and teledermatology in reaching underserved communities. Dr. Chacon provides actionable recommendations for dermatology practices, emphasizing compassion, patient education, and staying current with advancements in the field.

About the host: Dr. Anna Chacon, board-certified dermatologist and founder of Indigenous Dermatology, specializes in treating patients in remote and rural communities. As the first dermatologist serving Alaska's Bush region, she travels by bush plane to reach isolated communities. Dr. Chacon holds medical licenses in all 50 states, DC, Guam, and the U.S. Virgin Islands, providing both in-person and teledermatology services.

Resources:

Website:

• (00:00:00) - Ana Chacon on Medical malpractice litigation
• (00:03:53) - The doctor in the ER case
• (00:07:17) - Dr. Got ghosted by his patient
• (00:09:55) - Malpractice Insurance: What Does It Cover?
• (00:12:43) - The Importance of Going to Trial
• (00:17:04) - How to Win a Medical malpractice Case
• (00:22:13) - Insurance company sues for fraud