Operations, Culture & Chicken Units | Jessie Lamb
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Operations, Culture & Chicken Units | Jessie Lamb
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This week on No Vacancy, we sit down with Jessie Lamb, one of the most insightful voices in self storage operations and technology today.
From HR and call centers to multi-site operations and tech innovation, Jessie breaks down the operational side of self storage that most people never think about… but directly impacts performance every single day.
We dive into:
- Why maintenance and asset management are often the most overlooked part of the business
- How operators can scale smarter with better systems and workflows
- The challenges of implementing new technology and getting teams bought in
- Why company culture is everything in operations
- The future of hub-and-spoke and remotely managed facilities
- And of course… the unbelievable story of a storage unit filled with hundreds of chickens 🐔
As always, the conversation gets real, unfiltered, and occasionally off the rails — including lathes, baseball bats, vinyl records, and Celsius addictions.
If you’re in self storage, operations, or leadership, this episode is packed with practical insights and a lot of laughs along the way.
🎧 Listen now on No Vacancy.
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