Orangetheory Fitness is BACK! 28 Studios, 3 States | Stephanie Altenburger | The Owner Seat cover art

Orangetheory Fitness is BACK! 28 Studios, 3 States | Stephanie Altenburger | The Owner Seat

Orangetheory Fitness is BACK! 28 Studios, 3 States | Stephanie Altenburger | The Owner Seat

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Summary

 This episode unpacks what actually drives topline growth in multi-unit fitness — and why national brand power means nothing without local execution. We go deep on building a multi-state platform, scaling culture without losing it, running sales and retention systems that don't depend on one hero employee, and how to buy studios the right way. If you're an operator trying to grow in 2026 without breaking your team or your margins, this one is for you.Today on The Owner Seat Podcast, host Albert Ramos sits down with one of the sharpest multi-unit operators in boutique fitness — and goes behind the scenes of a platform most franchisees only dream about building:The operator layer no one sees. Culture as a measurable asset. And how to scale 28+ locations without becoming the bottleneck.My guest is Stephanie Altenburger — Founder & CEO of Thrive Venture Group, operator of 28+ Orangetheory Fitness studios across three states and 3 Restore Hyper Wellness locations.Stephanie has scaled through acquisitions and disciplined KPI management, and she personally leads strategic direction, financial performance, leadership development, and studio-level sales + retention systems across the entire portfolio. She's built the platform on a clear point of view: people first, standards always, and local connection as the growth engine.This episode is for fitness + wellness owners, franchisees, and multi-unit operators who are tired of:"Do more marketing" advice with no local execution planCulture slippage every time a new studio opensRetention problems that are actually onboarding problemsStudios that only run great when the owner is physically in the buildingAcquisition pipelines without a real diligence lensCapital conversations with partners who don't understand the operator seatTop topics we cover1) Local marketing that actually moves topline Digital creates awareness. Connection builds trust. Stephanie breaks down the 3 local plays that work across every market — and the "we're doing local marketing" trap that burns budget without moving leads or retention.2) Culture as a measurable asset Most operators talk about culture. Stephanie defines it in numbers — what she actually watches weekly, and how her leaders hold standards high without becoming the "bad guy" in the studio.3) The first 14 days — where retention is won or lost Is it the workout, the coach, the community, or the sales system? Stephanie shares what actually drives retention, and the onboarding standards she enforces to lock in behavior before churn can even start.4) The 5 numbers every multi-unit operator needs weekly Studios can look busy and still be bleeding. Stephanie walks through the weekly scoreboard she uses across 28+ studios to know if a location is healthy — not just active.5) Acquisitions, family offices, and building enterprise value Thrive scaled through acquisitions and chose family office capital over traditional PE. Stephanie breaks down her diligence lens (financials, talent, culture, lease risk, local brand health), how she thinks about portfolio synergy with Restore Hyper Wellness, and what operators must understand before taking outside capital.How this episode helps you winIf you're a single-studio owner: You'll leave with a real playbook for local marketing, the first-14-days retention system, and the weekly scoreboard that separates busy from profitable.If you're a multi-unit operator: You'll get Stephanie's blueprint for building leadership depth, hiring at scale without lowering the bar, and holding accountability without damaging culture.If you're thinking about acquisitions or outside capital: You'll hear the honest diligence lens and the real trade-offs between family office partners and PE — from someone who lived both sides of that decision.If you're a franchisor or emerging brand: You'll understand what franchisees actually need to win locally, and how to protect your system's standards and unit economics as you scale.📊 Work with Albert — Fractional CFO for Fitness & Wellness I'm Albert Ramos, Fractional CFO + Founder at Stratego Intel Consulting. I help fitness, wellness, and franchise brands ($500K–$30M) build cash visibility, unit economics, pricing + utilization models, and capital planning so every decision is clean and defensible.Book a CFO Strategy Call (Albert): https://calendly.com/albertramosjr-strategointel/youtube-podcastFree Stratego CFO Playbook: https://bit.ly/owner-seat-cfo-playbookSubscribe to The Owner Seat Newsletter on LinkedIn: https://www.linkedin.com/build-relation/newsletter-follow?entityUrn=7288029005239267328🎙 More from The Owner Seat New episodes drop every Monday & Friday at 8:00 AM CST.Stratego Intel: https://www.StrategoIntel.com Connect with Albert on LinkedIn: /albertramosjr🔎 Keywords for YouTube Search (SEO / AISEO) stephanie altenburger, thrive venture group, orangetheory fitness franchise, orangetheory franchisee, restore hyper wellness, multi-unit fitness ...
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