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Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

By: John Wilson
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About this listen

The Owned and Operated Podcast is the go-to show for HVAC, plumbing, and electrical business owners who want to grow faster, increase profits, and scale smarter.

Hosted by John Wilson and Jack Carr, real home service operators in the trenches. This podcast delivers 2x weekly, no-BS conversations on what’s actually working in the trades today. From lead generation and marketing to hiring top-tier talent and building scalable systems, every episode is packed with actionable strategies you can implement immediately.

If you're an HVAC contractor, plumber, or electrician looking to grow your business, improve operations, and stay ahead in a competitive market, this podcast is for you.

New episodes drop every Tuesday and Thursday.

Learn more at www.ownedandoperated.com

© 2026 Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast
Economics Leadership Management Management & Leadership
Episodes
  • If I Had to Start a Home Service Business From $0, Here’s Exactly What I'd Do
    Apr 3 2026

    If you’re starting a home service business in 2026… you’re probably focusing on the wrong things.

    Most people waste months on logos, websites, and branding—before they ever get a single customer.

    In this solo episode, John breaks down exactly how he would start a home service business from $0 today—and the framework that actually drives revenue from day one.

    This isn’t theory. It’s the same mindset and systems used to build a $40M home service company from the ground up.

    If you’re thinking about starting a business—or trying to get your first real traction—this is the playbook.

    What You’ll Learn:

    • Why picking the right market and service matters more than anything else
    • How to find low-competition, high-demand opportunities (and avoid crowded markets)
    • The biggest mistake new operators make (and why most fail early)
    • Why you’re not in the trade business—you’re in marketing and sales
    • The fastest way to get customers with $0 (and start generating revenue immediately)
    • Why branding, websites, and “looking legit” don’t matter early on

    Follow John Wilson:
    https://x.com/WilsonCompanies

    More Solo Content:
    https://www.youtube.com/@JohnWilsonStudio

    Send Us Mail!

    More Ways To Connect with O&O

    • John's YouTube Channel
    • Weekly Newsletter
    • Owned and Operated

    Leave a Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC

    📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

    Show More Show Less
    13 mins
  • AI Is Creating a MASSIVE Gap Between Contractors
    Apr 2 2026

    Is AI actually changing home services… or just hype?

    In this episode of Owned and Operated, John Wilson sits down with Tyson Chen (Founder of Avoca) to break down how AI is actually being deployed inside home service businesses right now—and why the gap between operators is widening fast.

    From contractors building their own tools to PE-backed companies unlocking millions in efficiency, this episode cuts through the noise and gets practical.

    What we cover:

    • Why contractors are rapidly deploying AI across their businesses
    • The rise of “AI-native” operators (and why they scale faster)
    • Real use cases: dispatch, call center, marketing, and capacity planning
    • Where AI drives the biggest ROI (and where it breaks)

    If you’re trying to scale, improve margins, or stay competitive as AI adoption accelerates—this episode will reshape how you think about your business.

    Host: John Wilson https://www.linkedin.com/in/johnbwilson1/
    Guest: Tyson Chen https://www.avoca.ai/partners/oao

    Shout Out to FieldPulse 🚀

    FieldPulse is an incredible Field Service Management platform that helps you save hours each week while keeping your operations running smoothly. If you're looking to streamline your processes, stay competitive, and focus on what truly matters, FieldPulse is a game-changer!

    📅 Book your demo

    🛒 Extra Special Thanks to Contractor Commerce!

    Contractor Commerce turns your website into a 24/7 sales engine for service contractors. With guided pricing, online service and membership sales, and deep system integrations, your site pre-qualifies customers before the phone ever rings.

    One contractor generated a $15,000 service sale after hours — straight from their website.

    Visit contractorcommerce.com Book a demo to see how Contractor Commerce turns your website into a 24/7 sales and qualification engine.

    💸Sponsored by CFO Made Easy

    Built a strong trades business? Let’s take it to $10M and beyond. CFO Made Easy offers part-time CFO services for home and trade service businesses—helping you boost cash flow, maximize profit per tech, and make clear growth decisions.

    📈 Free Offer: Book a 45-min Financial Insight Session to uncover growth blockers.

    #HomeServices #HVAC #Plumbing #Electrical #AI #Automation #ServiceBusiness

    Send Us Mail!

    More Ways To Connect with O&O

    • John's YouTube Channel
    • Weekly Newsletter
    • Owned and Operated

    Leave a Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC

    📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

    Show More Show Less
    48 mins
  • The REAL Future of Home Services: Chick-fil-A, Handyman Businesses, and Industry Consolidation
    Mar 31 2026

    Is Chick-fil-A entering home services… and what does that mean for contractors?

    At first glance, it sounds like a joke — but it’s real. A Chick-fil-A–backed venture has launched a home service brand focused on handyman work, and it raises a much bigger question:

    Who’s coming for the home service industry next?

    In this episode, John Wilson is joined by Jack Carr (CEO of Rapid HVAC) to break down what this move actually signals — from venture capital entering the trades to the long-term impact of consolidation.

    They also unpack a core issue most operators misunderstand: why handyman businesses are incredibly hard to scale, despite looking simple on the surface.

    From scope creep and pricing pressure to labor challenges and customer expectations, this conversation gets into the realities behind “easy” service models — and where the real opportunities are.

    In this episode, we discuss:

    • Why Chick-fil-A’s move into home services isn’t as crazy as it sounds
    • The hidden challenges of running and scaling a handyman business
    • How “small jobs” turn into complex operations
    • Why the word “handyman” can hurt your pricing power
    • The rise of venture capital and institutional buyers in home services
    • What consolidation means for contractors over the next decade
    • How distribution (Home Depot, Costco, etc.) could reshape the industry

    If you’re building, buying, or scaling a home service business — this episode will give you a clearer view of where the industry is heading next.

    Break through the $5M ceiling.

    Join John Wilson and Jack Carr May 5–7, 2026 in Akron, Ohio for the Breaking $5 Million Workshop—a 3-day, in-person event for HVAC, plumbing, and electrical owners ready to scale. You’ll see the Wilson operation live, sit in on a real sales huddle, tour the shop, and build your roadmap to $5M+.

    🎟 Get $500 off with code BREAKINGEARLYBIRD HERE

    💼 iWallet — Cut Payment Fees & Simplify Your Cash Flow

    Running 5+ trucks? You know payments are a mess—slow checks, high fees, and disconnected systems.

    iWallet is built for home service businesses, combining cards, ACH, and digital checks into one platform that plugs into your CRM.

    👉 Book a demo HERE

    Host: John Wilson https://x.com/WilsonCompanies
    Guest: Jack Carr (Rapid HVAC) https://x.com/thehvacjack

    Send Us Mail!

    More Ways To Connect with O&O

    • John's YouTube Channel
    • Weekly Newsletter
    • Owned and Operated

    Leave a Review

    John Wilson, CEO of Wilson Companies
    Jack Carr, CEO of Rapid HVAC

    📌 Disclaimer: Some links may include UTM parameters or affiliate relationships, meaning we may earn a commission if you make a purchase. Episodes may feature sponsors, but all opinions expressed are our own.

    Show More Show Less
    37 mins
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