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Pivot Dental Solutions

Pivot Dental Solutions

By: Jennifer Paxton
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Succeed where we have struggled. Join us for weekly chats about some of the tactical tools we have incorporated in our businesses and how you might be able to benefit from using them in yours.© 2024 Economics Management Management & Leadership
Episodes
  • Episode 67: Toolbox Tuesday - Onboarding Exhaustion
    Jun 30 2026

    Struggling with training fatigue in your dental practice? You are not alone. In this episode of Toolbox Tuesday, we’re tackling one of the biggest complaints we hear from practice owners and team members alike: the exhausting cycle of onboarding new staff, answering the same questions repeatedly, and dealing with the burnout that comes when a new hire doesn't work out.

    Training is hard work, and when a team member leaves, it puts immense pressure on the staff who stay. Today, we discuss how to acknowledge that challenge, support your existing team, and fine-tune your systems so your business can withstand any staffing change.

    What we cover in this episode:

    • The "First 400" Program: How we structure the first 8 weeks (400 hours) to give new hires a solid foundation.

    • Creating a Cheat Sheet Culture: The power of having every system written down and searchable online.

    • Managing the "Firehose" Phase: How to talk to overwhelmed new hires and encourage progress over perfection.

    • Protecting Your Existing Staff: How to celebrate wins and prevent your current team from burning out during the onboarding process.

    • The "Keys to the Kingdom" Trap: Why your practice must be built to recover from losing any single team member.

    The only way through it is through it—so let’s make your training process better, easier, and more sustainable!

    LET’S CONNECT! If your existing team is executing your training and you need better tools, checklists, or systems to support them, we’re here to help.

    Email us: connect@pivotdentalsolutions.com Website: https://pivotdentalsolutions.com Follow us on all social media platforms for more dental practice management tips!

    #DentalPracticeManagement #DentalTraining #TeamOnboarding #ToolboxTuesday #PivotDentalSolutions #DentalHiring #StaffRetention

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    7 mins
  • Episode 66: Toolbox Tuesday - Team Talk: Finances Matter to the Whole Team
    Jun 23 2026

    Finances can be an uncomfortable topic, but here is the real deal: if the business doesn't make money, we don't have jobs!

    Welcome to Toolbox Tuesday, Team Talk! In this episode, Jennifer Paxton breaks down the reality of dental practice overhead expenses, why a $1,000 crown doesn't mean $1,000 in the doctor's pocket, and why every team member has a vested interest in the practice's profitability.

    What we cover in Episode 66:

    Fixed vs. Variable Overhead: What it actually costs just to turn the lights on.

    Why dental practice profit margins are tighter than you think.

    BAM vs. Stretch Goals.

    Your Challenge This Week: How to talk to your owner doctor about daily goals so you can feel empowered to make an impact. We are in business to make money, and when the practice wins, the whole team wins! Let’s get everyone rowing in the same direction.

    ‍♀️ ✨ WANT HELP SETTING UP YOUR TEAM GOALS? If your team doesn't know your overhead expenses, daily goals, or how to set up a profit-sharing plan, we are here to help!

    Connect with us today at: https://pivotdentalsolutions.com

    Follow Us on Social Media: Drop a comment below or visit our Instagram (https://instagram.com/pivotdentalsolutions_) to let us know what dental education topics you want us to cover next on Team Talk!

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    9 mins
  • Episode 65: Toolbox Tuesday - Team Talk: Full-Mouth Restoration Options Explained
    Jun 2 2026

    Welcome to Toolbox Tuesday! ️

    In Episode 65, Jennifer Paxton breaks down full-mouth restoration options to help dental team members confidently communicate with patients. Learn how to bridge training gaps, navigate financial conversations, and offer patients hope for a healthier smile!

    INSIDE THIS EPISODE:

    • Cost-effective route; upper suction vs. lower "floating" challenges.

    • Locator Dentures: Snap-in options using implants for a thinner, more stable fit.

    • All-On-X, permanent, screw-retained options and their maintenance realities.

    • Discussing financing and transitioning treatment plans over time.

    Connect with Pivot Dental Solutions

    CONNECT WITH US! Have a topic you want us to cover? Reach out below:

    • Email: connect@pivotdentalsolutions.com

    • Learn More: Check out our team training platform! https://pivotdentalsolutions.com

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    7 mins
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