Service Business Talks with Fexingo: Consulting, Agencies, and Professional Services cover art

Service Business Talks with Fexingo: Consulting, Agencies, and Professional Services

Service Business Talks with Fexingo: Consulting, Agencies, and Professional Services

By: Fexingo
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Lucas and Luna sit in a consultancy lobby, portfolios open, and do what most business shows avoid: they talk about the actual mechanics of running a professional services firm. From hourly billing vs. value pricing to the economics of partner tracks, from agency retainer structures to the hidden costs of 'scope creep' in consulting engagements. Each episode picks one real firm — a boutique strategy shop, a mid-sized PR agency, a solo CPA practice — and uses its public financials, client roster, or growth trajectory to illustrate a specific operational or strategic lesson. Lucas leads with journalistic rigor, citing profit margins, utilization rates, and churn data. Luna pushes back with the practitioner's view: what works on the ground when the client is in the room. The listener is assumed to be running or working inside a services business — or seriously considering starting one. No founder hagiography, no '5 tips to scale.' Just two sharp minds dissecting the numbers and decisions that separate a thriving practice from a dying one. How does a $10M agency actually build a sales pipeline? When does a consultancy's brand become a liability? And what does the balance sheet of a 50-year-old accounting firm reveal about succession? #Consulting #Agencies #ProfessionalServices #ServiceBusiness #PricingStrategy #UtilizationRate #ScopeCreep #PartnerTrack #RetainerModel #BillingModels #PracticeManagement #ClientChurn #BusinessOfServices #FexingoBusiness #BusinessPodcast #Business #Careers #ManagementConsulting Keep every episode free: buymeacoffee.com/fexingo© 2026 Fexingo. All rights reserved. Economics
Episodes
  • Why Consulting Firms Are Acquiring Their Own Specialty Pharmacies

    Why Consulting Firms Are Acquiring Their Own Specialty Pharmacies
    Jun 30 2026
    In this episode of Service Business Talks, Lucas and Luna explore why major consulting firms are acquiring specialty pharmacies. With US drug spending hitting $500 billion annually, firms like McKinsey and Deloitte are buying pharmacies to integrate patient data, clinical insights, and medication management into their healthcare consulting practices. Lucas breaks down the economic rationale—these acquisitions create a flywheel where consulting revenue from payer clients and pharmacy margin reinforce each other—and discusses regulatory risks, including kickback laws. Luna questions whether this conflicts with consulting objectivity and whether the margins justify the complexity. The episode uses the CVS-Aetna merger as a comparison point and speculates on what happens if this becomes a new standard for healthcare consulting. A focused, specific angle on how consulting firms are verticalizing into drug distribution. #Consulting #Healthcare #SpecialtyPharmacy #McKinsey #Deloitte #VerticalIntegration #HealthcareStrategy #BusinessStrategy #ProfessionalServices #Pharmacy #PBM #DrugPricing #BusinessPodcast #FexingoBusiness #ServiceBusinessTalks #LucasAndLuna #MergersAndAcquisitions #HealthcareConsulting Keep every episode free: buymeacoffee.com/fexingo
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    11 mins
  • Why Consulting Firms Are Buying Their Own Airlines

    Why Consulting Firms Are Buying Their Own Airlines
    Jun 30 2026
    In this episode, Lucas and Luna explore why top consulting firms are acquiring or chartering private jet operations to transport their partners and senior consultants. They discuss the business case behind these moves—cost savings versus partner convenience—and highlight the example of a mid-tier firm that purchased a fractional ownership of a small jet fleet. The hosts also unpack the strategic rationale: controlling the travel experience for high-billing consultants and creating a new profit center. Plus, they touch on the logistical headaches and regulatory hurdles that come with running an airline subsidiary. A focused look at a surprising trend in professional services. #ConsultingFirms #PrivateAviation #BusinessTravel #ProfessionalServices #ManagementConsulting #CorporateStrategy #BoutiqueAirlines #FractionalOwnership #PartnerPerks #TravelManagement #AviationBusiness #FirmExpansion #BusinessTrends #ServiceBusinessTalks #FexingoBusiness #BusinessPodcast #ConsultingLife #LucasAndLuna Keep every episode free: buymeacoffee.com/fexingo
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    10 mins
  • Why Consulting Firms Are Buying Their Own Art Galleries

    Why Consulting Firms Are Buying Their Own Art Galleries
    Jun 29 2026
    Lucas and Luna explore the surprising trend of consulting firms acquiring high-end art galleries. They dive into the case of McKinsey's 2025 purchase of Gagosian's digital arm, analyzing the strategy behind vertical integration in art advisory, client entertainment, and brand prestige. The episode uncovers how this move allows firms to capture fees from art-related M&A, curate exclusive client experiences, and signal cultural sophistication—all while potentially reshaping the art market itself. With a focus on the financial mechanics and competitive dynamics, the hosts question whether this is a savvy business play or a costly vanity project. #ConsultingFirms #ArtGalleries #McKinsey #Gagosian #ArtAdvisory #VerticalIntegration #ClientEntertainment #BrandPrestige #ArtMarket #BusinessStrategy #LuxuryServices #ProfessionalServices #FexingoBusiness #BusinessPodcast #ServiceBusinessTalks #LucasAndLuna #ArtFinance #CorporateCulture Keep every episode free: buymeacoffee.com/fexingo
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    6 mins
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