Stinging headlines and reputation damage - counting the real cost of this big fine
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Summary
So, your organisation has just been slapped with a £21m fine by a regulator.
How would you respond?
Would you apologise?
Or would you attempt to draw a line under the issues and show they are in the past?
Click here to read the original article this audio blog was created from.
Media First are media and communications training specialists with more than 35 years of experience. We have a team of trainers, each with decades of experience working as journalists, presenters, communications coaches and media trainers.
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