What actually breaks a team?

Some leaders think it's poor communication. Others think it's a lack of skills or the wrong people in the wrong roles.

Some believe if they just work harder, set clearer expectations, or build stronger culture, things will improve.

And then there's the advice that if you just lead better, everything else will fall into place.

The truth is that while all of these things matter, none of them can fix a structurally broken system.

When you're caught between caring for your people and enforcing policies that weren't designed with people in mind, the problem isn't your leadership. It's the system itself.

So how do you tell the difference between what's yours to fix and what requires organizational intervention?

That's where Strong Face comes in.

I'm Tamara Steward, organizational consultant and founder of Spark the Firm. In every episode, I take one situation leaders are living through right now - urgency that never stops, praise without protection, meetings designed to avoid real decisions - and show you what's actually broken and what's within your control to fix.

Along the way, you'll learn how to navigate workplace dysfunction, hold boundaries without becoming the problem, and decide what you're willing to carry without losing yourself in the process - so you can stop hiding behind your Strong Face.