Eighty-two percent of insurance carriers have a telematics program. Forty percent actually use the data.
The technology works. The data exists. The carriers bought it, deployed it, and announced it on stage at conferences. So why is more than half the industry not using what they paid for?
In this first episode, I lay out the framework for everything this show will cover. I call it the operating layer: the space between having data and getting value from it. The messy middle where models, technology, and capital meet actual organizations run by actual humans.
I walk through the Spectrum (theorists on one end, evangelists on the other, and why both are right but both fail), the Telematics Adoption Paradox, why the people who resist your technology are usually being perfectly rational, and what the companies that survived the operating layer did differently.
The patterns are drawn from insurance and telematics because that is where I have spent 20+ years. But the thesis is universal. If you are sitting on sensor data in any industry and you cannot figure out why the gold mine has not produced gold, this episode is about your problem too.
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