Episodes

  • How Can I Send a Document to Someone Securely?

    How Can I Send a Document to Someone Securely?
    Apr 4 2026
    Sending private documents by email feels risky because it is. What's the safest way to get sensitive information to the right person without it falling into the wrong hands?
    Show More Show Less
    7 mins
  • What Can a Technician With Remote Access Do?

    What Can a Technician With Remote Access Do?
    Apr 3 2026
    You thought it was tech support, but it was a scam. You gave a stranger full access to your computer. How worried should you be?
    Show More Show Less
    7 mins
  • How Do You Remove Bloatware?

    How Do You Remove Bloatware?
    Apr 2 2026
    Your new computer came loaded with software you never asked for. Before you reach for a debloating tool, here's my controversial take on what you should and shouldn't do about bloatware.
    Show More Show Less
    7 mins
  • How to Protect Your Credit Card Information

    How to Protect Your Credit Card Information
    Apr 1 2026
    Your credit card info can be stolen in stores or online. From tap-to-pay to virtual card numbers, I'll walk you through the best ways to keep your credit card safe.
    Show More Show Less
    9 mins
  • How Do I Change My Email Address?

    How Do I Change My Email Address?
    Mar 30 2026
    Changing an email address changes a lot more than the address. I'll look at common scenarios and a few additional approaches.
    Show More Show Less
    11 mins
  • How Do I Deal With Getting Someone Else’s Email?

    How Do I Deal With Getting Someone Else’s Email?
    Mar 28 2026
    You didn't ask for it, but there it is: email meant for someone else in your inbox. I'll discuss why this happens and what you can do about it.
    Show More Show Less
    6 mins
  • What’s the Difference Between Outlook, Outlook, and Outlook.com?

    What’s the Difference Between Outlook, Outlook, and Outlook.com?
    Mar 27 2026
    Microsoft continues to confuse us with repetitive product names. I'll clarify the difference between Outlook, Outlook, and Outlook.com, and help you decide which you want.
    Show More Show Less
    8 mins
  • I Lost My Two-Factor Authentication Device. How Do I Recover?

    I Lost My Two-Factor Authentication Device. How Do I Recover?
    Mar 26 2026
    Losing your phone can lock you out of your accounts if it’s your second factor for authentication. Here’s how I recovered while traveling, the backup options that saved me, and the steps you can take now so you’re never stuck without access.
    Show More Show Less
    6 mins