Consumer AI in receivables is moving from theory to real operational risk. In our latest episode, Adam Parks sits down with Leslie Bender to explore how consumer use of AI is creating new questions for debt collection, compliance, disputes, litigation, and consumer engagement.

From pro se litigants and AI hallucinations to bots, regulatory concerns, and the future of consumer communication, Leslie shares what receivables leaders should be watching as AI becomes part of both sides of the conversation.

Listen now and subscribe for more conversations shaping the future of debt collections.

Podcast overview: https://receivablespodcast.com/videos/consumer-ai-debt-collection-bender

Eversheds Sutherland Website: https://www.eversheds-sutherland.com/en/united-states

Leslie Bender LinkedIn: https://www.linkedin.com/in/lescbender/

consumer AI in receivables,
consumer bots and debt collectors,
AI-generated consumer complaints,
pro se debt collection litigation,
consumer bot authentication risk,
collections call center AI risk,
AI and consumer financial protection,
debt collection compliance,
receivables management,
consumer finance compliance

#consumeraiinreceivables #lesliebender #debtcollectioncompliance

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