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Find out what your tenants really understand about renting and how the sector can close the knowledge gap in this special deep-dive episode.

Dan Smith and Sarah Canning chat to experts, Dani Smith and James Maguire from the team at Housing Hand about its new report Understanding Renters in 2026 and discuss:

- The big stats behind renter confusion
- Who should teach renters
- Affordability stress and wellbeing
- Guarantors contracts and AI summaries
- PBSA vs BTR flexibility shifts
- The changes over the next year
- What happens when rent can't be paid

This conversation is a must listen for operators across PBSA, BTR, co-living and the wider rental sector as a reminder that knowledge and confidence matter just as much as legislation to tenants.

Download the Housing Hand report here.

Dan Smith is Founder of RESI Consultancy and Co-Founder of Verbaflo.AI.

Sarah Canning and Deenie Lee are Directors and Co-Founders of The Property Marketing Strategists - Elevating the role of Marketing in Property.

Who this episode is for:

• PBSA and student accommodation professionals
• BTR, co-living and rental operators
• Property developers and investors
• University and higher education leaders
• Anyone working in or around housing policy and shared living

The views and opinions expressed in this podcast are those of the hosts and guests alone and do not necessarily reflect the views of their employers, organisations, clients, or partners. This podcast is for general discussion and informational purposes only. Nothing said should be taken as professional, legal, financial, or investment advice. While we aim to be accurate, we make no guarantees and accept no liability for decisions made based on the content of this podcast.