Episodes

  • How Resident-Technician Relationships Impact Housing Experience

    How Resident-Technician Relationships Impact Housing Experience
    May 14 2026
    In this engaging interview, Shantal wife of maintenance technician Michael Hunte, shares her unique perspective on the apartment industry, maintenance work, and the importance of resident-technician relationships. Discover insights on how maintenance quality impacts residents' daily lives, the role of communication, and the future of trade jobs in the age of AI.

    Hosted on Acast. See acast.com/privacy for more information.
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    1 hr and 25 mins
  • The Shift

    The Shift
    Apr 17 2026
    This episode features a candid conversation with women leaders in property management and marketing, exploring leadership, overcoming misconceptions, and forging their own paths. They share insights on managing pressure, authenticity, and community building in a predominantly male industry.

    Hosted on Acast. See acast.com/privacy for more information.
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    1 hr and 25 mins
  • Breaking Barriers: Women Leading in Maintenance

    Breaking Barriers: Women Leading in Maintenance
    Mar 30 2026
    In this episode, Irja shares her inspiring journey in maintenance, overcoming gender stereotypes, and rising to a supervisory role within a short period. She discusses industry challenges, career growth, and advice for women aspiring to excel in maintenance.

    Hosted on Acast. See acast.com/privacy for more information.
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    1 hr and 5 mins
  • Leadership Behind The Scenes

    Leadership Behind The Scenes
    Mar 16 2026

    In the world of property management, success hinges on a blend of skills, experiences, and effective communication. As Devin’s journey illustrates, the path may not always be straightforward, but with dedication and the right mindset, it’s possible to thrive in this dynamic industry. If you’re looking to excel in property management, remember that building strong relationships and honing your organizational skills are keys to your success.

    Hosted on Acast. See acast.com/privacy for more information.
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    1 hr and 4 mins
  • The Shift: Empowering Women of Color in Leadership

    The Shift: Empowering Women of Color in Leadership
    Feb 26 2026
    This conversation explores the realities of leadership for women of color in the workforce, highlighting personal journeys, the pressures faced in leadership roles, and the misconceptions surrounding women in executive positions. The speakers discuss the importance of community, support, and mentorship, as well as the need to unlearn corporate norms when transitioning to entrepreneurship. They emphasize the significance of authenticity, personal growth, and the power of collective spaces for women to thrive.

    Hosted on Acast. See acast.com/privacy for more information.
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    1 hr and 12 mins
  • From Groundskeeper to Punch Tech: Tray's Journey

    From Groundskeeper to Punch Tech: Tray's Journey
    Feb 17 2026
    In this episode of The Maintenance Diaries, Tray shares his experiences as a groundskeeper and punch tech in the apartment industry. He discusses the daily responsibilities of maintaining property aesthetics, the challenges of transitioning roles, and the frustrations that arise from resident complaints. Tray emphasizes the importance of teamwork, skill development, and the need for management to recognize and reward hard work. He also highlights the role of residents in maintaining their community and the necessity of demanding fair compensation for maintenance staff. The conversation concludes with advice on finding comfort in the workplace and the significance of loyalty in professional relationships.

    Hosted on Acast. See acast.com/privacy for more information.
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    1 hr and 7 mins
  • Loyalty in the Workplace: A Transactional Perspective

    Loyalty in the Workplace: A Transactional Perspective
    Feb 11 2026
    In this episode of The Maintenance Diaries, the hosts discuss the concept of loyalty in the workplace, particularly focusing on the maintenance industry. They explore the transactional nature of loyalty, the emotional toll of job security, and the disparity between employee expectations and company practices. The conversation highlights the importance of employee benefits, appreciation, and the need for better support and resources for maintenance workers. Additionally, they touch on issues of racial bias in pay and the significance of communication and accountability in fostering a positive work environment. The episode concludes with a call to action for change in workplace loyalty and a reminder of the value of maintenance workers in the industry.

    Hosted on Acast. See acast.com/privacy for more information.
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    1 hr and 12 mins
  • S-Log Stories: A Real Conversation About the Apartment Industry

    S-Log Stories: A Real Conversation About the Apartment Industry
    Jan 7 2026
    This conversation delves into the challenges faced by maintenance workers, highlighting the disconnect between management and staff, the importance of mental health, and the potential for unionization to improve working conditions. The hosts share personal experiences and insights, emphasizing the need for better communication and respect within the industry.

    Hosted on Acast. See acast.com/privacy for more information.
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    58 mins