The Welcome Patients Never Forget (E.320)
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The Welcome Patients Never Forget (E.320)
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About this listen
The patient experience does not begin in the chair. It begins the second someone walks through your door or hears your voice on the phone. In this episode, Sara Hansen, Regan Robertson, and Apryl Christian unpack how welcome, listening, and team connection shape the way patients feel before treatment ever begins.
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