Transforming the Beauty Industry from the Inside Out — with Jennifer Masie

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Transforming the Beauty Industry from the Inside Out — with Jennifer Masie

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Transforming the Beauty Industry from the Inside OutIn this episode of Giant Stories, host John Kiker sits down with Jennifer Masie, Group Vice President of Full-Service Operations at Sally Beauty Holdings, to explore the intersection of marketing, operations, leadership, and innovation. Jennifer shares her journey from Cleveland to Dallas, her experience leading marketing initiatives at 7-Eleven, and how those experiences shaped her approach to driving transformational growth at Sally Beauty. From reimagining the retail experience and supporting professional stylists to leveraging AI for smarter decision-making, Jennifer offers a candid look at what it takes to lead large-scale organizations in rapidly changing industries. Along the way, she discusses the importance of curiosity, authentic leadership, customer-centric thinking, and empowering teams to succeed. Whether you’re a marketer, operator, or business leader, Jennifer’s insights on balancing strategy, execution, and people development provide valuable lessons for navigating growth and change. Learn more about your ad choices. Visit podcastchoices.com/adchoices

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