A burned out team does not need better processes. It needs a leader who knows where they are going. The thing keeping your people stuck has nothing to do with their workload.

In this episode I take a real question from inside the Growth Leaders Collective and break down exactly what is happening and what to do about it.

- Why the loudest negative person on your team is currently setting the tone for everyone else, and what you have to do about it before anything else can shift

- The difference between empathy and direction, and why leading with one while missing the other leaves your team feeling unled no matter how hard you are working

- Why workload data and process improvements cannot fix a burned out team culture, and what your people are actually waiting for from you

- How to show up to your boss with a plan and a specific ask instead of a list of problems, and why that one shift changes what help you can get

- The exact moves to make in the next two weeks to start turning the energy in your department around

YOUR CHALLENGE, DEAR LEADER

This week, write the one paragraph narrative of where your team is going in the next 12 months and schedule the one conversation you have been putting off with the person whose energy is pulling the room in the wrong direction, because those two things together will move more than any process improvement you could make.