Showing titles in Conflict Resolution & Mediation

There are things you want, someone you want to be, changes you want to make . . .But cue the chorus:I don’t have the time, money, or energy for that. I don’t have experience doing “x.” I am too short, fat, tall, old, awkward, exhausted. I work a demanding job. I have children and aging parents and can’t find any time for myself.

In order to transform our world, we must unite behind a new kind of civility. In a world that is more divided than ever, it will take a radical act to transform our discourse, our lives, and our world. International civility consultant and keynote speaker Shola Richards believes that unifying our world around the power of civility is that radical act, and it’s not for the faint of heart. Do we want a safer world to live in? Do we want less toxicity in our politics? Do we want a world free of hate and discrimination? Do we want to work in organizations that allow us to do our best work?

This is a book of practical advice for restoring the vibe when trust has been tested, damaged or even broken. It provides an introduction to the Mindful Improv Thinking framework for initiating, engaging and recovering from the difficult conversations that ultimately strengthen trust. Damaged trust is an inevitable reality of collaboration. Good people get it wrong sometimes. We say the wrong thing, drop the ball, and have areas of needed growth that impact our colleagues in ways unintended. What happens next is what determines culture.

Two expert collaborative problem solvers deliver an incisive, hands-on guide to de-escalating conflict and constructively engaging with those you disagree with to find better solutions to problems. In this book full of real-life stories and examples, you'll find a collection of tried and tested strategies you can employ immediately as you negotiate and navigate your most seemingly intractable conflicts. You'll learn how finding what the authors call “higher ground” can advance your interests even when facing people and groups you think you have little in common with.

Navigate office politics with confidence in How to Deal with Office Snakes Without Killing Them by Kevin J. LaRue. This concise, action-packed guide shows you how to outsmart manipulative coworkers—those “snakes” who spread rumors, steal credit, or dump work on others—without losing your cool or hurting your career. Perfect for professionals at any stage, it delivers practical, no-fluff strategies to thrive in toxic workplaces and emerge stronger.

Arguments don’t have to wreck the night–or the relationship. They just need a translator. The 5 Conflict Languages reveals five distinct “fight dialects” most couples use and gives you one lightning-quick phrase plus a micro-action to calm each one in under two minutes.

This book provides a comprehensive framework for understanding conflict, drawing on psychology, sociology, and communication studies. It examines how perception, emotion, and cognitive biases shape our responses to disagreements, and explores the impact of stress, fear, and ingrained beliefs that can escalate disputes.

Do you know how much complaining costs your organization each year? There is evidence that whining has serious negative effects, both personally and professionally. Not only does it demotivate individuals and eat away at their energy, sometimes even making them sick, but it reduces productivity, leads to staff turnover, poisons the work climate and rubs off on customer satisfaction. Is the complaining to be accepted in a workplace? Not at all! Luckily, there are ways to counter this bad habit, whether at work or at home.

A collection of articles on various topics related to industries in business. Opinion pieces, business trends, and guidance through business lessons.

Create peace at home and build prosperity at work. The opportunities are great for family business owners, but so are the risks. You’re shaping a legacy, building an inheritance, and generating generational financial freedom. But when the wealth and well-being of your family and business intertwine, how do you ensure success in both areas?

Vorgesetzte treffen häufig dumme Entscheidungen und erscheinen uns nicht ausreichend qualifiziert für ihre Aufgaben. Und deren Vorgesetzte? Oft noch schlimmer. Doch damit nicht genug. Auch unter den einfachen Kollegen herrschen Selbstsucht, Lügen, Neid und Bosheit. Das mag nach übler Nachrede und haltlosen Schuldzuweisungen frustrierter Büroangestellter oder alkoholisierter Stammtischbesatzungen klingen.

Effective leaders keep the team focused and motivated, even in adverse situations. They accomplish this by being visible, approachable, and consistently communicating with team members about ongoing issues and developments. Leaders should encourage openness, allowing team members to express their concerns and frustrations safely and constructively.

Even the most talented and well-meaning leaders have blind-spots. Gaps in their awareness impact teamwork, create conflict, lead to a loss of talent. Find, Fix, Fill Your Leadership Gap will enlighten any leader to their gaps, provide strategies for repairing past damage, and teach skills that secure a healthy and successful future for the leader, their teams, and their company. You want a successful team……but challenges come at every turn. Could you lead differently, better?

Whether you’re studying enterprise, you’re a new face in the business world, or you’ve been playing the game for a while and you want to brush up on your legal knowledge, knowing how to protect a business from lawsuits and class actions is going to keep you on the right side of the line, protecting both your reputation and your budget.

In times of accelerated change and disruption, peoples’ lagging ability to adapt opens Pandora’s Box for destructive conflict, burnout, and division. In this Black Belt Edition of Spiral Impact: The Power to Get It Done with Grace, Karen Valencic shares how to bring forth your True Power and master the art of conflict to help you foster collaboration, innovation, and civility, greatly impacting your individual sense of freedom and engagement in your life.

The modern working world doesn't leave much time for reflection. Leaders in particular are encouraged to speed ahead, make quick decisions, and seek swift solutions to any problem that may arise. However, the full-speed-ahead approach can backfire. By taking time to pause and reflect, it's possible to notice new pathways and develop innovative solutions that allow for impactful results. Executive coach Janet M. Harvey has worked with leaders and teams around the world to explore the common tensions that arise in the workplace.

Crises are inevitable, but your response to them can shape your legacy. In a world where crises seem to be the new normal, leadership that adapts is more vital than ever. In his new book How Not to Waste a Crisis bestselling Tod Bolsinger offers a refreshing perspective on turning chaos into opportunity. Unlike a typical leadership book, How Not to Waste a Crisis is an invitation to rethink and redefine your approach to leadership in times of upheaval. What sets How Not to Waste a Crisis apart is its vibrant storytelling, engaging illustrations, and practical exercises.

Stand in your truth and transform your family business legacy! Navigating the intricate dance of running a family business while maintaining strong relationships with your loved ones can seem like an enigma, especially when cultural expectations and generational differences come into play. So, how do you manage your professional responsibilities while earning the love and respect of your family? Is it possible to take charge of your business and feel confident and in control, all while maintaining a great relationship with your relatives?

Unarmed: De-escalation Techniques to Cultivate Courage, Compassion, and Connection is a skillfully crafted guide that offers education, inspiration, and practical strategies for fostering meaningful human connections. This book is more than a mere instructional manual; it is a journey into the heart of empathy, courage, and empowerment. Through the lens of his extensive experience in law enforcement and mental health advocacy, the author reveals the art of de-escalation, providing listeners with the tools and insights necessary to navigate complex interpersonal dynamics.

Owning Your IT is your own, personal guide to breaking free from the habits and behaviors that are holding you back. We all have an "IT"—those habits that seem to have more control over us than we do over them. In Owning Your IT, you'll learn how to identify yours and manage them better.