Showing titles in Conflict Resolution & Mediation
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Facilitating Breakthrough
- How to Remove Obstacles, Bridge Differences, and Move Forward Together
- By: Adam Kahane
- Narrated by: Jeff Hoyt
- Length: 5 hrs and 27 mins
- Unabridged
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Overall1
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Performance1
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Story1
Making progress on complex, problematic situations requires a new approach to working together: transformative facilitation, a structured and creative process for removing the obstacles to fluid forward movement. This book is for anyone who helps people work together to transform their situation, be it a professional facilitator, manager, consultant, coach, chairperson, organizer, mediator, stakeholder, or friend. It offers a broad and bold vision of the contribution that facilitation can make to helping people collaborate to make progress.
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Facilitating Breakthrough
- How to Remove Obstacles, Bridge Differences, and Move Forward Together
- Narrated by: Jeff Hoyt
- Length: 5 hrs and 27 mins
- Release date: 19-07-21
- Language: English
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£12.20 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- By: Harvard Business Review
- Narrated by: Mike Lenz, Eleanor McCormick
- Length: 1 hr and 47 mins
- Unabridged
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Overall4
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Performance2
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Story2
At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
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Dealing with Difficult People
- HBR Emotional Intelligence Series
- Narrated by: Mike Lenz, Eleanor McCormick
- Series: HBR Emotional Intelligence Series
- Length: 1 hr and 47 mins
- Release date: 08-09-22
- Language: English
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£7.71 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Soul Leadership
- Rebound from Crisis, Grow in Resilience, Live from Wholeness
- By: Dr. Steve Robinson
- Narrated by: Dr. Steve Robinson
- Length: 5 hrs and 49 mins
- Unabridged
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Overall0
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Unlock the power of healing and resilience—Soul Leadership equips leaders to transform trauma into strength, creating healthier organizations and communities through practical strategies rooted in science and spiritual wisdom.
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Soul Leadership
- Rebound from Crisis, Grow in Resilience, Live from Wholeness
- Narrated by: Dr. Steve Robinson
- Length: 5 hrs and 49 mins
- Release date: 24-03-26
- Language: English
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£13.93 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Habilidades Cruciales de Comunicación: 5 Libros en 1 [Crucial Communication Skills for Everyday: 5 Books in 1]
- Hablar en Público, Conversaciones Casuales, Comunicación Asertiva, 7 Técnicas Para Resolver Conflictos y Lenguaje Corporal [Public Speaking Principles, Simple Small Talk, Alpha Assertiveness, Conflict Resolution Techniques and Bold Body Language]
- By: Gerard Shaw
- Narrated by: Pacho
- Length: 17 hrs and 11 mins
- Unabridged
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Overall42
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Performance42
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Story42
Cada día, o aprovechamos la oportunidad de ser geniales o perdemos el chance de serlo. Podemos pasar toda nuestra vida preparándonos para ser ganadores, trabajando duro para alcanzar el éxito en nuestra vida personal, laboral y en nuestras relaciones pero, a menudo la ansiedad, el miedo y el auto sabotaje se interponen en nuestro camino. ¡Tenemos buenas noticias! Hay formas poderosas de combatir esto y todo lo que se interponga en el camino hacia tus objetivos.
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Habilidades Cruciales de Comunicación: 5 Libros en 1 [Crucial Communication Skills for Everyday: 5 Books in 1]
- Hablar en Público, Conversaciones Casuales, Comunicación Asertiva, 7 Técnicas Para Resolver Conflictos y Lenguaje Corporal [Public Speaking Principles, Simple Small Talk, Alpha Assertiveness, Conflict Resolution Techniques and Bold Body Language]
- Narrated by: Pacho
- Length: 17 hrs and 11 mins
- Release date: 19-09-20
- Language: Spanish
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£19.69 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Toxic Workplace!
- Managing Toxic Personalities and Their Systems of Power
- By: Mitchell Kusy, Elizabeth Holloway
- Narrated by: Vanessa Hart
- Length: 6 hrs and 24 mins
- Unabridged
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Overall7
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Performance7
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Story7
Toxic Workplace! is the first book to tackle the underlying systems issues that enable a toxic person to create a path of destruction in an organization, pervading others' thoughts and energies, even undermining their very sense of well-being. Based on all-new research with over 400 leaders, many from the Fortune 500 list, this book illustrates how to manage existing toxic behaviors, create norms that prevent the growth or regrowth of toxic environments, and ultimately design organizational communities of respectful engagement.
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Very comprehensive
- By Philip on 31-12-23
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Toxic Workplace!
- Managing Toxic Personalities and Their Systems of Power
- Narrated by: Vanessa Hart
- Length: 6 hrs and 24 mins
- Release date: 10-07-20
- Language: English
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£12.98 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Power of Resilience
- How the Best Companies Manage the Unexpected
- By: Yossi Sheffi
- Narrated by: Sean Pratt
- Length: 15 hrs and 39 mins
- Unabridged
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Overall3
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Performance3
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Story3
In this audiobook Yossi Sheffi shows why modern vulnerabilities call for innovative processes and tools for creating and embedding corporate resilience and risk management. Sheffi offers fascinating case studies that illustrate how companies have prepared for, coped with, and come out stronger following disruption - from the actions of Intel after the 2011 Japanese tsunami to the disruption in the "money supply chain" caused by the 2008 financial crisis.
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The Power of Resilience
- How the Best Companies Manage the Unexpected
- Narrated by: Sean Pratt
- Length: 15 hrs and 39 mins
- Release date: 23-09-15
- Language: English
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£16.50 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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How to Influence People
- Make a Difference in Your World
- By: John C. Maxwell, Jim Dornan
- Narrated by: Van Tracy
- Length: 4 hrs and 59 mins
- Unabridged
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Overall21
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Performance19
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Story19
Leadership guru John C. Maxwell and his friend Jim Dornan share their straightforward, effective way for making an impact on the world: make an impact on individual people. How? Through influence. How to Influence People will empower you on your journey to becoming a potent and positive...
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How to Influence People
- Make a Difference in Your World
- Narrated by: Van Tracy
- Length: 4 hrs and 59 mins
- Release date: 03-04-13
- Language: English
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£9.33 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Critical Accountability - Updated for Remote Work!
- Identify, Address, and Resolve Crucial Workplace Behavior and Productivity Issues by Learning to Effectively Culture Accountability in Your Team
- By: Gary Peterson
- Narrated by: Rick Selin
- Length: 3 hrs and 42 mins
- Unabridged
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Overall5
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Performance4
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Story4
“Accountability is the glue that ties commitment to the result." This quote, from author Bob Proctor, illustrates perfectly the key role accountability plays in personal and organizational success. But it begs the question: If accountability brings results then how do I ensure it in my own life? It feels like nobody is accountable today. Excuses abound, and our society seems to have fostered an atmosphere of complacency. This culture of complacency can seriously hurt your team or organization.
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Essential for Remote Team Management
- By Flamenkilla2024 on 21-07-24
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Critical Accountability - Updated for Remote Work!
- Identify, Address, and Resolve Crucial Workplace Behavior and Productivity Issues by Learning to Effectively Culture Accountability in Your Team
- Narrated by: Rick Selin
- Length: 3 hrs and 42 mins
- Release date: 02-02-22
- Language: English
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£10.99 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Mean Girls at Work
- How to Stay Professional When Things Get Personal
- By: Katherine Crowley, Kathi Elster
- Narrated by: Kelley Hazen
- Length: 4 hrs and 52 mins
- Unabridged
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Overall2
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Performance2
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Story2
Women-to-women relationships in the workplace are...complicated. When they're good, they're great. But when they're bad, they can ruin your day, your week - even your year. Packed with proven advice from two of today's leading experts in workplace relationships, this one-of-a-kind guide gives women the tools they need to navigate difficult situations unique to women-to-women relationships - whether with a boss, a colleague, a client, or an employee.
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Practical and affirming
- By Anonymous on 19-04-22
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Mean Girls at Work
- How to Stay Professional When Things Get Personal
- Narrated by: Kelley Hazen
- Length: 4 hrs and 52 mins
- Release date: 27-07-21
- Language: English
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£11.86 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Die with a Smile: Spiritual Laws of Success
- The Uncensored Guide to Practicing Spirituality without Religion: Transcending the Ego, Finding Inner Peace
- By: Mark Lore
- Narrated by: Roberto Scarlato
- Length: 3 hrs and 27 mins
- Unabridged
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Overall0
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Performance0
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We are eternal and live on after this life. There is one outcome when we leave this life, and that is love. Whether we believe it or not is completely irrelevant. All the science about death proves this. We are all taught that if we just win all the battles, win the arguments and conflicts, we will find happiness. What we have to find out for ourselves is that the only way to find happiness is to stop fighting all the battles. This is the only solution that is complete and final.
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Die with a Smile: Spiritual Laws of Success
- The Uncensored Guide to Practicing Spirituality without Religion: Transcending the Ego, Finding Inner Peace
- Narrated by: Roberto Scarlato
- Length: 3 hrs and 27 mins
- Release date: 29-05-24
- Language: English
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£8.98 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Having Difficult Conversations
- HBR Emotional Intelligence
- By: Harvard Business Review
- Narrated by: Avery May, Christopher P. Brown
- Length: 1 hr and 47 mins
- Unabridged
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At times in our careers, we face conversations that bring out tense emotions. Our instinct may be to avoid them entirely, but engaging in challenging conversations can create opportunities to build stronger work relationships, teams, and organizations. This book will help you learn how to communicate productively under stress, offer and accept critical feedback, and ensure teams walk away from challenging conversations feeling united.
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Having Difficult Conversations
- HBR Emotional Intelligence
- Narrated by: Avery May, Christopher P. Brown
- Length: 1 hr and 47 mins
- Release date: 08-04-25
- Language: English
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£7.71 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Getting It Done
- How to Lead When You're Not in Charge
- By: Alan Sharp
- Narrated by: Mario Machado
- Length: 2 hrs and 29 mins
- Unabridged
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Overall13
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Performance11
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Story11
Does it seem that good ideas go nowhere at your company, that meetings are often a waste of time, and that nobody seems to be in charge? In Getting It Done, Roger Fisher and Alan Sharp tackle the inertia that afflicts many groups. The authors advance the idea of lateral leadership as a means of breaking apart the logjams that inhibit collaboration in organizations, and they offer surefire ways to help anyone get better results from coworkers.
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Getting It Done
- How to Lead When You're Not in Charge
- Narrated by: Mario Machado
- Length: 2 hrs and 29 mins
- Release date: 22-05-09
- Language: English
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£8.91 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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Dealing with Difficult People
- By: Roy Lilley
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Unabridged
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Overall97
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Performance85
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Story84
Workplaces are filled with all types of people, and some of them can be very difficult to get along with. By understanding difficult people and their behaviors, a savvy individual can resolve the awkward and problematic situations they create. Dealing with Difficult People looks at difficult behavior - what drives it and how to cope with it by managing aggression, avoiding awkward situations, and keeping calm. This third edition provides tools and techniques for dealing with difficult customers, difficult people in the digital sphere, and difficult bosses.
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Couldn’t get past the first 15 minutes - awful narrator
- By C on 10-09-21
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Dealing with Difficult People
- Narrated by: Timothy Andrés Pabon
- Length: 3 hrs and 41 mins
- Release date: 28-05-19
- Language: English
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- By: Robert I. Sutton PhD PhD
- Narrated by: Robert I. Sutton PhD PhD
- Length: 2 hrs and 59 mins
- Abridged
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Overall53
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Performance42
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Story42
The definitive guide to working with -- and surviving -- bullies, creeps, jerks, tyrants, tormentors, despots, backstabbers, egomaniacs, and all the other assholes who do their best to destroy you at work. "What an asshole!" How many times have you said that about someone at work? You're not...
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Decent ideas, annoying music
- By Dan Buckland on 12-07-19
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The No Asshole Rule
- Building a Civilized Workplace and Surviving One That Isn't
- Narrated by: Robert I. Sutton PhD PhD
- Length: 2 hrs and 59 mins
- Release date: 22-02-07
- Language: English
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£10.33 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- By: Paul Falcone
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Unabridged
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Overall1
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Performance0
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Story0
101 Tough Conversations to Have with Employees provides guidance for managers on how to broach uncomfortable conversations across a wide range of issues. Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of...
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101 Tough Conversations to Have with Employees
- A Manager's Guide to Addressing Performance, Conduct, and Discipline Challenges
- Narrated by: Adam Lofbomm
- Length: 12 hrs and 45 mins
- Release date: 11-02-20
- Language: English
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£12.92 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- By: Barbara Mitchell, Cornelia Gamlem
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Unabridged
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Overall4
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Performance4
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Story4
No one wants to go into a tenuous situation blind and fumbling for words. Rather than shy away from a difficult situation or conversation, The Conflict Resolution Phrase Book, is the ideal resource to help anyone prepare for and prevail in these situations. Some situations are unpredictable, and you can't plan for every conversation, but having the right words on hand empowers you to stand up to conflict rather than run from it. The more you practice confronting and even embracing conflict, the stronger that habit will become.
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Many ways to get your message across
- By Amazon Customer on 01-05-25
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The Conflict Resolution Phrase Book
- 2,000+ Phrases for Any HR Professional, Manager, Business Owner, or Anyone Who Has to Deal with Difficult Workplace Situations
- Narrated by: Karen Saltus
- Length: 4 hrs and 24 mins
- Release date: 26-10-17
- Language: English
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£11.26 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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From Conflict to Courage
- How to Stop Avoiding and Start Leading
- By: Marlene Chism
- Narrated by: Marlene Chism
- Length: 6 hrs and 12 mins
- Unabridged
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Overall0
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Unresolved conflict is workplace kryptonite. Learn how to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth. Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn’t the problem, mismanagement is. Leaders unintentionally mismanage conflict when they fall into patterns of what Marlene Chism calls “the Three A's”: aggression, avoidance, and appeasing.
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From Conflict to Courage
- How to Stop Avoiding and Start Leading
- Narrated by: Marlene Chism
- Length: 6 hrs and 12 mins
- Release date: 07-04-22
- Language: English
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The First-Time Manager: Leading Through Crisis
- By: Paul Falcone
- Narrated by: John Behrens
- Length: 8 hrs and 49 mins
- Unabridged
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Overall0
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THE TOP SELLING FIRST-TIME MANAGER SERIES HAS SOLD OVER 500,000 COPIES Every manager must be prepared to face tough situations that management training never warned them about. This is the go-to resource for handling everything from a disruption in workflow to managing a hostile workplace, and...
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The First-Time Manager: Leading Through Crisis
- Narrated by: John Behrens
- Series: First-Time Manager Series
- Length: 8 hrs and 49 mins
- Release date: 05-09-23
- Language: English
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The Prepared Leader
- Emerge from Any Crisis More Resilient Than Before
- By: Erika H. James, Lynn Perry Wooten
- Narrated by: Julienne Irons
- Length: 4 hrs and 9 mins
- Unabridged
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Overall4
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Performance3
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Story3
In no other time in recent history have leaders in every industry and on every continent grappled with so many changes that have independently and simultaneously undermined their ability to lead. The Prepared Leader encapsulates more than two decades of the authors' research to convey how it has positioned them to navigate through the distinct challenges of today and tomorrow. Their insights have implications for every leader in every industry and every worker at every level.
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The Prepared Leader
- Emerge from Any Crisis More Resilient Than Before
- Narrated by: Julienne Irons
- Length: 4 hrs and 9 mins
- Release date: 27-09-22
- Language: English
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- By: Renee Evenson
- Narrated by: Kelly D’Ambrosio
- Length: 7 hrs and 58 mins
- Unabridged
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Overall0
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Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions. Practical and insightful, this book ensures you’ll never again be at a loss for what to say to customers. In...
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Powerful Phrases for Effective Customer Service
- Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
- Narrated by: Kelly D’Ambrosio
- Length: 7 hrs and 58 mins
- Release date: 30-08-22
- Language: English
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£11.49 or free with trial. Auto-renews at £5.99/month after trial. See eligibility.
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