Showing titles in Conflict Resolution & Mediation

Are you a leader striving to elevate your team's performance and morale? If emotional undercurrents disrupt productivity, you're not alone. Today’s competitive environment makes Emotional Intelligence (EI) essential. Studies show EI improves team dynamics and boosts productivity. As Niloofer Merchant, a Silicon Valley thought leader, said, “Leadership without emotional intelligence is like an engine without fuel.

Is your workplace riddled with gossip, power struggles, and confusion? Do you seek clarity in your management and cohesiveness in your team? Do you have a personal obstacle affecting your professional success? If so, there is good news-help is on the way. Stop Workplace Drama offers down-to-earth, practical methods to help business owners, entrepreneurs, and private practice professionals maximize success, increase productivity, and improve teamwork and personal performance.

De la mano de especialistas de Harvard Business Review, en este libro se exponen las investigaciones que explican nuestras respuestas emocionales ante personas difíciles y se muestra cómo desarrollar la empatía y la resiliencia necesarias para conseguir una relaciones más positivas.

In everyday life, what you really need to achieve your goals, meet your targets, and be more likable...isn’t a superpower at all. It’s a skill that anyone can master, and it’s called persuasion. Rather than convincing, pleading, or “leading others to the light”, it’s all about getting them to want what you want.

Negotiation can make the difference between success and failure, a win or a loss, a 'no' or a 'yes'. But what if you are coming up against a brick wall due to implicit prejudice or even outright discrimination? Be Who You Are to Get What You Want is for anyone who is frustrated with dealing with bias in the everyday negotiations that are part of their professional and personal lives. Drawing on decades of training and experience as a negotiator in high-stakes situations, Damali Peterman has developed successful strategies that will help you become the best communicator that you can be.

This book will help you learn a science-based approach to conflict resolution and help you understand how compassion can help resolve workplace behavior issues. Being able to reinforce organizational core values by modeling respectful conflict resolution behavior in difficult situations is an added bonus.

Sarah Aviram worked remotely as a human resources leader from 12 different countries in 12 months while researching the future of work--from coworking spaces in Mexico City and Medellin to cafes in Kuala Lumpur and Kyoto. Many remote workers she met and interviewed thought that having the freedom and flexibility to work from anywhere would make them feel happier and more motivated at work. But then they found themselves working from the beach in Bali still feeling stuck and unfulfilled.

Unlock the secrets to powerful communication with "How to Communicate Like a Therapist" by Kevin Berger. In this comprehensive guide, you’ll discover the proven techniques that therapists use to navigate complex conversations, build trust, and foster meaningful connections.

Bosses, Coworkers, and Building Great Work Relationships is filled with practical advice from HBR experts who can help you answer questions like: What's the best way to have a tough conversation with my boss? How do I connect with people and make real friends at work? When should I opt into (or out of) office politics? How can I build a strong professional network?

The modern working world doesn't leave much time for reflection. Leaders in particular are encouraged to speed ahead, make quick decisions, and seek swift solutions to any problem that may arise. However, the full-speed-ahead approach can backfire. By taking time to pause and reflect, it's possible to notice new pathways and develop innovative solutions that allow for impactful results. Executive coach Janet M. Harvey has worked with leaders and teams around the world to explore the common tensions that arise in the workplace.

Negotiation has always been at the heart of solving problems at work. Yet today, when people in organizations are asked to do more with less, be responsive 24/7, and manage in rapidly changing environments, negotiation is more essential than ever. What has been missed in much of the literature of the past 30 years is that negotiations in organizations always take place within a context - of organizational culture, of prior negotiations, of power relationships - that dictates which issues are negotiable and by whom.

In this award-winning bestseller, you will travel across time through riveting, real-life David & Goliath stories uncovering the secrets and strategies of successful smaller players so you, too, can get what you want against the odds.

Manage your manager to get what you want from your job and your career. As a professional in the business world, you care about doing your job the right way. The quality of your work matters to you, both as a professional and as a person. The company you work for cares about making money, and your boss is evaluated on that basis. Sometimes those goals overlap, but the different priorities mean conflict is inevitable. Take concrete steps to build a relationship with your manager that helps both sides succeed.

Working with a horrible boss can certainly be a challenge. Throughout this book, I will try my best to help you identify and comprehend the reason behind your complicated relationship with your boss. I will then show you ways to manage the situation with your boss.

Toxic workplace, politics making your head spin, and team performance keeping you up at night? Is your bottom-line suffering because people are reluctant to try new approaches? Become a leader whose presence exudes psychological safety and sparks leadership in others. You can be a catalyst for promoting happiness, productivity, financial success, and innovation.

Dall'autore di New York Times bestsellers Patrick Lencioni! Con il suo nuovo libro "Le cinque disfunzioni del team" l'autore presenta la storia divertente e agile di una leadership. Il libro affronta uno dei problemi più diffusi e pesanti nel mondo aziendale: il funzionamento del team. La forma del libro, più adatta al suo contenuto, è quella di un romanzo breve, di struttura semplice. In maniera molto chiara e avvincente il libro racconta la storia di Kathryn Petersen, la manager ingegnosa chiamata a risolvere i problemi di un'impresa.

Working with difficult people can reduce your morale, threaten your productivity, deplete your energy, and waste your time. But you don't have to be helpless in the face of other people's craziness! Knowing how to handle coworkers' disruptive behavior is one of the most important career skills you can have, allowing you to become a more valuable employee and a more self-reliant person.

Knowing how to transform conflict is critical in both our personal and professional lives. Yet, by and large, we are terrible at it. The reason, says longtime mediator Chad Ford, is fear. When conflict comes, our instincts are to run or fight. To transform conflict, Ford says we need to turn toward the people we are in conflict with, put down our physical and emotional weapons, and really love them with the kind of love that leads us to treat others as fellow human beings, not as objects in our way.

This is the companion book to the online course Why Conflict Models Don’t Work When the Problem Is Bullying. In this audiobook, author Jennifer Hancock discusses the differences between a conflict model and a bullying elimination model and how we can use elimination models to resolve both conflicts and harassment situations ethically and effectively. Workplace bullying and harassment situations often masquerade as conflict. But they aren’t. Applying a conflict resolution model to a bullying or harassment situation makes the problem worse.

The literature of ideas. When author Pamela Sargent used those words to describe science fiction in 1975, the genre had exploded into the literary mainstream. As a literature of ideas, science fiction has proven to be a powerful metaphor for the world around us, offering a rich tapestry of imagination through which to explore how we lead, how we think, and how we interact. To Boldly Go assembles more than 30 writers from around the world to help us better understand ourselves through the lens of science fiction.