Showing titles in Communication & Social Skills

Ever type “Happy to help!” while your brain screams “Absolutely NOT”? This audiobook is for you. HR-SAFE HOW TO SAY IT WITHOUT SAYING IT is your Corporate Survival Manual. Packed with sharp humor and bulletproof scripts, it teaches you the art of translating internal screams into polite, HR-safe boundaries—without getting fired or losing your cool. End panic-typing and take back control with scripts for every office crisis: • Quit Reading Minds: Force vague emails to use actual verbs before you panic. • Disarm the Ambush: "How is your week?" is a trap. Don't fall for it.

John and Paul were more than friends, collaborators or rivals in the sense we normally understand those terms. They were both exceptionally intense young men who had the fabric of their world ruptured at a young age. There have been millions of words written about The Beatles, but this is the first book to focus on what lay at the heart of this phenomenon: the alchemy of two young men. Ian Leslie explores this volatile, madly creative quasi-marriage and misunderstood story. The result is a wildly enjoyable biography, told through the songs, which will make us see and hear John and Paul afresh.

Have you ever wondered why some people naturally command respect while others struggle to be heard? How to Win Friends and Influence People is one of the most groundbreaking books of all time. It isn't about manipulation; it is a roadmap to mastering emotional intelligence.

Who and what are supercommunicators? They're the people who can steer a conversation to a successful conclusion. They are able to talk about difficult topics without giving offence. They know how to make others feel at ease and share what they think. They're brilliant facilitators and decision-guiders. How do they do it? In this book, Charles Duhigg unravels the secrets of the supercommunicators to reveal the art - and the science - of successful communication. He unpicks the different types of everyday conversation and pinpoints why some go smoothly while others swiftly fall apart.

Does your mind go blank every time someone tries to talk to you? You need specific techniques for specific moments when your brain stops working. That's what this book provides.

Brought to you by Penguin. The runaway international bestseller– now fully revised and updated Do you ever think you're the only one making any sense? Have you ever tried to reason with your partner with disastrous results? Does your colleague's manner of communication always get your back up?...

Simon Sinek's iconic global bestseller has sold more than three million copies by asking a simple fundamental question: Why are some people and organisations more innovative, more influential, and more profitable than others? The answer to why is another why. Leaders like Martin Luther King Jr., Steve Jobs, and the Wright Brothers had little in common, but they all started with a WHY. They realized that people won't truly buy into an idea, a movement, a product or a service until they understand the WHY behind it.

This two-in-one bundle gives you what years of trial-and-error never will: a direct line into how women actually process attraction, evaluate men, and decide whether you're worth investing in—or someone to politely ghost.

Have you ever wondered why some people effortlessly win over every room they enter? The difference isn't intelligence or wealth—it is the mastery of human relations. How to Win Friends and Influence People provides a practical, psychological blueprint for navigating the human ego and building genuine connections. Dale Carnegie understood that the path to success is paved by the ability to handle people and arouse enthusiasm. In an era where communication is often cold and transactional, these strategies teach you how to become the influential presence others naturally follow.

The Psychopath Next Door pulls back the curtain on one of the most misunderstood aspects of human behaviour: how charm can be used not to connect, but to control. This deeply insightful book explores how manipulative individuals — from everyday narcissists to those with psychopathic tendencies — use charm as a mask. They seem confident, engaging, and generous, but beneath the polished surface lies a different reality: one built on self-interest, deceit, and emotional manipulation. Their friendliness can feel like sunlight, but it often hides something cold beneath.

Brought to you by Penguin. **Now on Netflix as The Call to Courage** Every time we are introduced to someone new, try to be creative, or start a difficult conversation, we take a risk. We feel uncertain and exposed. We feel vulnerable. Most of us try to fight those feelings - we strive to appear...

This is the remarkable story of the English language; from its beginnings as a minor guttural Germanic dialect to its position today as a truly established global language. The Adventure of English is not only an enthralling story of power, religion, and trade, but also the story of people, and how their lives continue to change the extraordinary language that is English.

What is that magic quality that makes some people instantly loved and respected? Everyone wants to be their friend (or, if single, their lover!) In business, they rise swiftly to the top of the corporate ladder. What is their "Midas touch?"

"A groundbreaking book that redefines what it means to be in a relationship." --John Gray, PhD., bestselling author of Men Are from Mars, Women Are from Venus We already rely on science to tell us what to eat, when to exercise, and how long to sleep. Why not use science to help us improve our...

From a renowned psychiatrist comes the first book to explore the otrovert personality—someone who feels like an outsider in any group, regardless of its members—revealing all the advantages of being an otrovert and ways they contribute to the world. Were you the kid who never wanted to join...

Brought to you by Penguin. The funny and practical guide on how to free yourself from the tyranny of narcissists, from the Sunday Times bestselling author of Surrounded by Idiots. Do you know someone who constantly demands attention, always thinks they’re right and never admits fault? Chances...

What if you could defuse tension and create accord in even the most volatile situations—just by changing the way you spoke? Over the past 35 years, Marshall Rosenberg has done just that, peacefully resolving conflicts in families, schools, businesses, and governments in 30 countries all over...

Do you ever think you’re the only one making any sense? Or tried to reason with your partner with disastrous results? Do long, rambling answers drive you crazy? You are not alone. After a disastrous meeting with a highly successful entrepreneur, who was genuinely convinced he was ‘surrounded by idiots,’ communication expert and bestselling author Thomas Erikson dedicated himself to understanding how people function and why we often struggle to connect with certain personality types.

'Every family needs this book! Written with empathy, honesty, and real understanding, this book makes what can be a very lonely journey, feel seen, and a little lighter to carry, reminding you that you're not walking it alone.' - Joy Mason, CEO Mast Cell Action 'An empowering guide for patients...

One wrong move can undercut your message. Believe it or not, our bodies speak louder than our words. Postures, gestures, and expressions convey reams of information - and often not what you'd expect. A smile, for example, is usually considered welcoming. But crook one corner of your mouth higher, and you project superiority, subconsciously chasing other people away. Without Saying a Word explains how even the subtlest motions have meaning.