Showing results by narrator "Dave Stokes" in All Categories

Every business has customers, and employers are seeking to hire, retain, and reward employees who have the skills, the knowledge, and the motivation to provide a consistently superior level of service to every customer, every day. No longer is a bright smile and a friendly hello enough to satisfy customers and keep them coming back. Employers and customers want customer service professionals.

This personal memoir chronicles the first 25 years of her life living in abusive environments, how she survived and, ultimately, found her way into the supportive and caring arms of 12-step recovery programs. Along the way, she describes for the listener exactly how she survived the traumas of physical and sexual abuse, mental illness, suicidal ideas, grief and loss as well as her struggles with sexual identity, bulimia, addiction, and more.

We’ve Lost My Prostate, Mate is Alan’s story about the diagnosis, the decision making, the surgery, and the road to recovery. He shares the good, the bad, and the ugly along the way, providing helpful tips for fellow prostate cancer sufferers. Armed with his irrepressible laughter and a very determined wife, Alan shows that there is life after losing your prostate, mate.

Over more than 20 years in business, Bronwyn Reid has seen time and time again how winning one initial contract with a “big name” can be the spark that lets a small company realize its potential growth. But as Bronwyn knows from firsthand experience, becoming a supplier to a large company isn’t easy - and there’s a lot to know and do. But almost everything that has been written about the small business/big business relationship is from the big company point of view.

Growing up in Melbourne during the sixties as a baby boomer, Yvonne's dreams were to find a life partner, build a home, raise a family, start a career and travel. The trajectory her life was changed forever when her husband took his life. Now she faces the challenges of raising their two children alone. This begins a transformative journey of self-empowerment and rediscovering what defines her identity.

Are you a presenter searching for a blueprint to wow bosses and clients? Longing to convey information in a long-term and meaningful way? Do you have great ideas but struggle to move peers to action? As the world's only economist turned Bollywood-dancing business storyteller, bestselling author and speaker Yamini Naidu busts the myth that X factor is something you are born with or exclusive to a handful of lucky people. And now she's here to help you find and unleash your own X factor so you can forever change how you present, make a lasting impact, and create shifts in your world.

We spend our day playing whack-a-mole with distracting thoughts. When we need to concentrate we’re taken off-task by the urge to check emails, social media or other trivial things. Even if we can suppress the desire to check, we will soon be distracted by a memory of a conversation from last night, a secret fear we have, or something our inner voice wants to tell us. It’s a constant struggle to quieten the voice so we can focus and get the job done. It’s exhausting!

On a global scale, the disruptive, competitive, and challenging way of life most of us are experiencing, has resulted in many adults rethinking what's important to them...what really matters in their life.

Studies have found that 46 percent of men are unhappy with their penis size, and this has created a plethora of men who are anxious or underconfident about their manhood. Most have no idea what average even is. Straight, gay, large, small, young, old, rich, or poor—it’s a bigger man’s world, and now there’s a safe, effective, and reversible option for expansion that might put paid to the proverbial pissing contests for evermore. It’s men’s turn to use cosmetic medicine to enhance what Mother Nature gave them, and they want their share of filler.

Believe in Yourself shares Anne’s life journey. Relationship experiences that led her to seek counseling and resolve to put herself first have given her real insight. Her limiting childhood beliefs had suppressed her voice. In sharing her fears about failure, fear of success, and fear of shame, and highlighting the range of physical and psychological feelings associated with inertia and procrastination that were preventing her from moving forward, Anne illustrates how she found acceptance in the most difficult of situations.

Telling better stories in business is not about thinking up clever words, images or jingles that will make your products or services seem a little more schmick. That's called advertising.

An ocean of utopian dreams. Stories of characters familiar to dreams and real life. A radical book about love, as love can be very radical when you apply it to the real world. Chorus and verse, harmonies and echoes. Waves, washing over us and transforming us. The constant in an ever changing world....

Business owners and leaders are being challenged as never before. The trends are changing fast, business models are under attack, clients are fickle, and staff expectations are rising. It can make for very reactionary leadership...but that is not what drives sustainable success. As you're seeking to drive the growth, performance, and, ultimately, value of your business, what must be done to avoid stalling through the climb? At last, there is a book that supports leaders in not only surviving, but thriving in this context.

If the thought of another money guru telling you what you have done wrong and talking down to you makes you feel like throwing in the towel and hitting the shops with your credit cards, then this is the book for you. The Happy Money Journey is a step-by-step guide on how to change your beliefs about money so that you can start making good money decisions and living life on your own terms (and no one else's!).

Global pandemics. Raging bushfires. The death of a loved one. Severe floods. Stock market crashes. Sudden illness. It seems that we no sooner get through one crisis when we’re faced with another. That is exactly what does happen, and Australian businesses will continue to be buffeted by such crises. Whether personal or international, a crisis can have devastating consequences for a small business. Small Company, Big Crisis is a timely, practical guide to preparing for, surviving, and coming out the other side of a crisis – with your business and sanity intact.

When Poppy Picker keeps putting her finger up her nose, we know it won't end well. Her parents are disgusted, her teachers upset, and her friends grossed out. She's been warned about the Booger Monster many times. But will she listen before it's too late?

Smart Time Investment for Business provides 128 short, sharp, and practical productivity strategies that you can start implementing today for immediate results, punctuated with tips and anecdotes from leading business people from around the world who share how they use time to their advantage. Your time is not limitless. Your time is a finite and enormously valuable resource - and, just like your money, if you want to grow your wealth and your success you must invest your time wisely.

Positive thinking coupled with positive doing is a must for anybody in today’s disrupted, distracted world where change is the new normal. It’s All Possible shows how to embrace change through insightful stories and proven possibility hacks from everyday people, business leaders, sports stars, and entertainers that will inspire and motivate you. It is backed by the latest research on mind-set and personal development.

It does not matter whether this is your first or fifth year in business or if you are about to sell your business and retire, there is something for everyone at every stage of the business journey in this must-listen audiobook by financial planner, accountant, and money mentor Rita Zappulla. It’s never too early to start, and the sooner you do, the more your future self and your bank account will thank you for it. So, stop procrastinating and start saving for your retirement now, before it’s too late.

Gabby has been living with her brother Raphi in their grandmother's wildlife sanctuary at the edge of the bush. While Raphi has thrown himself into life at the sanctuary ever since their parents went missing and their grandmother became their reluctant caregiver, Gabby longs to return to the city. Somehow, they all must find a way to get along while caring for injured animals. Amid a daily routine of feeding, nursing, and releasing a menagerie of wild creatures, the siblings must attend a new school.